Level

Novartis

Sales Representative, Immunology-Taipei

AI in this role

Job Description Summary

Sales Representative, Immunology
Location: Taipei

#LI- Hybrid

Are you passionate about transforming customer engagement and helping improve patient outcomes? We are looking for a driven Sales Representative to accelerate growth, build trusted partnerships with healthcare professionals, and deliver meaningful, customer-centric experiences across the assigned territory.

Join us and help reimagine customer engagement while contributing to better outcomes for patients. Apply now or share this opportunity with someone who could be a great fit.


 

Job Description

Major accountabilities:

  • Drive sales performance and achieve territory targets through effective planning and execution.

  • Use customer and market data to identify and prioritise high-potential healthcare professionals and stakeholders who influence treatment decisions.

  • Lead value-based conversations, in person and virtually, to understand customer challenges, decision drivers, pain points, and opportunities.

  • Personalise and orchestrate customer journeys across multiple channels based on customer needs and preferences.

  • Build sustained, trusted partnerships with healthcare professionals, opinion leaders, and medical influencers.

  • Deliver memorable, customer-centric experiences by understanding the healthcare environment and supporting the right patient at the right time.

  • Gather, analyse, and share customer insights to strengthen territory plans, campaigns, content, and cross-functional decision-making.

  • Collaborate compliantly with internal teams to develop solutions for unmet customer and patient needs.

Requirements :

  • Minimum 2 years sales experience in pharmaceutical or healthcare industry with proven track record.

  • Immunology or specialty field experience or new product launch experience will be plus.

  • A commercial mindset with a strong focus on execution and results.

  • Ability to execute omnichannel customer journeys effectively.

  • Analytical skills to interpret data and KPIs.

  • Strong communication and interpersonal skills.

  • Ability to work independently while collaborating across teams.

  • Proven ability to use digital and AI tools as part of daily work.


 

Skills Desired

Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics

How we rate this

Sales Representative, Immunology-Taipei at Novartis rates 33 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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