Lyra HealthSalesforce Business Analyst
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Support Salesforce business analysis and platform administration for a global mental health solution provider.
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
Role Overview:
Location: Remote, South Africa
Hours: Monday to Friday, 8am to 5pm SAST
Flexibility: Must be flexible to attend meetings outside standard local working hours to accommodate global clients and teams on occasion
Global-hours: On request, 6pm SAST calls are part of the global hours. This is a global role and may require occasional evening meetings to accommodate US and other international time zones.
How we rate this
Salesforce Business Analyst at Lyra Health rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where business analysis was part of your work. What did you do?
- Tell me about a project where crm was part of your work. What did you do?
- What are the limits of Salesforce that you've run into, and how did you work around them?
Adapt your resume
- List these exact terms on your resume: Business Analysis, Crm, and Salesforce. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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