Senior Manager - Quality ISMS

Industry/Sector

Specialism

Management Level

Job Description & Summary

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

Those in governance, risk, controls and compliance at PwC will be responsible for confirming regulatory compliance and managing risks for clients. Your work will involve providing advice and solutions to help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

We are seeking a Quality & ISMS Leader to drive end‑to‑end quality management, governance, and information security across Advisory engagements in our Buenos Aires Delivery Center. This role leads the implementation and adoption of PwC’s Advisory Quality & ISMS Framework, ensuring consistent delivery excellence, risk management, and compliance with global standards.

The leader will oversee governance forums, KPIs, delivery health, risk intelligence, and improvement plans. Responsibilities include ensuring Information Security compliance, conducting process and compliance reviews, and preparing teams for internal and external quality/ISMS assessments.

This role also leads major industry certifications (CMMI Level 3, SOC2, ISO 27001), continuous improvement initiatives (Lean/Six Sigma, automation), and the adoption of modern delivery practices (Agile, DevOps, CI/CD). A key focus is building capability and strengthening a culture of quality through coaching, awareness programs, and team development.

Required Skills & Experience:

• Strong experience leading CMMI Level 3, SOC2, ISO 27001 initiatives
• Background in quality assurance, delivery excellence, and governance
• Solid understanding of ISMS, data governance, and compliance
• Experience managing multi‑account quality programs
• Advanced knowledge of SDLC, Agile, DevOps, and code quality tools
• Strong analytical abilities with Power BI/Tableau
• Excellent stakeholder management and decision‑making skills

Preferred certifications:

• CMMI High Maturity, Six Sigma, Agile, or security certifications

• Understand the importance of have a correct information management
• Knowledge of Information Security and Data Protection
• Correct Information Security Management

• All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.

Travel Requirements

Job Posting End Date