Service Sales Support Engineer

AI in this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Local Sales & Marketing Manager

Your role and responsibilities

In this role, you will support the Electrification Service Sales team and customers with the proposal process by developing technical and commercial STD & CTO offers. You will report to the Sales and Marketing Manager. You will contribute to accelerate and enhance the sales process & customer support, for expanding the Electrification Service business in the Egypt cluster, North and Central Africa. We are encouraging diversity and inclusion for joining our organization, so people with disabilities are welcome to apply.

This role is contributing to the Electrification Service Business in Egypt Cluster.

You will be mainly accountable for:

Supporting the local Sales organization and customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers.
Preparing / supporting in the preparation of technical/commercial offers based on customer specification requirements, local business/feeder factory indications, and Sales organization directives.
Analyzing customer needs and competitor offers through information from general market and the Sales organization.
Defining cost for the proposed solution and communicates it to the Sales organization

Our team dynamics
You will join a dynamic, talented, and high-performing Service Marketing and Sales organization where you will have the opportunity to thrive and grow your career.

ABB is an Equal Opportunity Employer and welcomes applications from qualified individuals with disabilities.

Qualifications for the role

You are immersed in / engaged in / absorbed in / highly skilled in/ you enjoy working with Egypt Team
Ability to demonstrate your experience in / Have established skills / advanced skills / You have 2-5 years of experience in Electrification Low and Medium voltage. ( Service Sales support preferable )

Proven experience on Medium Voltage and Low Voltage products.
Technical support and services.
knowledge of service portfolio.
Knowledge and experience of driving Sales processes and tools (Salesforce - quotation tools).

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More about us
•ABB Electrification Service partners with customers to improve the availability, reliability, predictability and sustainability of electrical infrastructure. •With sustainability and innovation at our core, our technology and services are engineered to help customers outrun today’s energy challenges - maximizing efficiency, reducing costs and avoiding cutting emissions.•With over 4,000 service experts in 50+ countries, we bring global innovation to local challenges.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we score this

Service Sales Support Engineer at ABB scores 33 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.