Hoisting Service Engineer
ABB is hiring a Hoisting Service Engineer. It pays $93k-$136k a year and Level rates it ; you can apply on ABB.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting allows some remote work.
- Tools and skills the posting cites include field service, troubleshooting and industrial equipment.
- Level classifies it as a senior role.
- Level lists 2,100+ other open roles at ABB.
AI in this role
Executes complex service, maintenance, and troubleshooting for industrial hoisting equipment and systems.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Your role and responsibilities
In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.
The work model for the role is: hybrid
This role is contributing to the Automation Process Industries, Mining and Materials in Montreal, QC, Canada.
You will be mainly accountable for:
- Deliver field service activities safely, efficiently, and in line with customer expectation's.
- Troubleshoot, diagnose, and resolve complex technical issues on hoisting and industrial equipment.
- Plan and prepare service work, ensuring the availability of required materials, parts, and tools.
- Build strong customer relationships by providing excellent service and clear communication throughout project execution.
- Identify opportunities to improve equipment performance, reliability, and customer operation's
- Lead and promote Health, Safety, and Environment (HSE) compliance at customer sites.
- Support business growth by identifying service and upgrade opportunities within the installed base.
- Coach and provide technical guidance to technicians, engineers, and customers, while supporting training and certification activities.
Our Team Dynamics
Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.
Qualifications for the role
- Diploma or degree in Electrical Technology, Electrical Engineering, or a related field, with at least 5 years of experience supporting industrial systems.
- Experience with mine hoist systems is considered a strong asset.
- Strong customer focus, communication, and interpersonal skills, with the ability to build effective relationships and deliver technical reports and presentations.
- Demonstrated leadership, organizational, and problem-solving skills in a fast-paced, multi-disciplinary service environment.
- Valid driver's license and passport, with the ability to travel within Canada, the United States, Mexico, and internationally as required.
Living ABB’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
What’s in it for you?
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.
More About us
ABB's Mining & Material team delivers solutions and services ensuring our customers get the most out of their investment. Our Mining & Material solutions help improve safety and productivity of the mines while reducing maintenance and energy costs. Deep domain knowledge enables us to truly understand and address our customers’ challenges and opportunities.Our Mining & Material Service Team supports customers on ABB systems and solutions throughout North America. Our customers operate 24x7 and rely on ABB to support from installation and initial start-up, through to life-cycle services to maximize the availability of the solutions provided by ABB and optimize their operations.
Our benefits
Competitive, comprehensive, and crafted with you in mind. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $92,625 and $135,850 annually and is bonus eligible.
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
#ABBCareers
#RunwithABB
#Runwhatrunstheworld
#LI-hybrid
ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws.
Employment Equity & Inclusion Statement (Canada)
ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:
• Women
• Indigenous Peoples
• Members of visible minorities
• Persons with disabilities
ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.
How we rate this
Hoisting Service Engineer at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where field service was part of your work. What did you do?
- Tell me about a project where troubleshooting was part of your work. What did you do?
- Tell me about a project where industrial equipment was part of your work. What did you do?
- Tell me about a project where electrical engineering was part of your work. What did you do?
- Tell me about a project where client relations was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Field Service, Troubleshooting, Industrial Equipment, Electrical Engineering, and Client Relations. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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