Servicio al cliente

AI in this role

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position demonstrates advanced knowledge of entry writing. The employee classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations. Responsibilities: Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers. Prepares customs entries and follows-up with the clearance process on all entries prepared. Communicates documentation discrepancies to client and supervisor. Coordinates freight delivery to designated locations. Resolves finance and accounting reconciliation exchange issues. Scans entries into the imaging system meeting allotted and sensitive time requirements. Prepares reports/presentations and analysis using various software packages and databases. Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establishes and maintains client relationships. Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements. Qualifications: High school diploma, GED, or International equivalent Minimum of 2 years' experience working for a Customs Broker Basic knowledge of customs operations, laws and regulations, and other government departments Proficiency in Microsoft Office Customers Broker License - Preferred Accurate and rapid data entry Excellent verbal and written communications skills

Employee Type:

Temporary

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How we rate this

Servicio al cliente at UPS rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.