Site Reliability Engineer

AI in this role

Location: Praha, Czechia

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billions of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales in the Czech Republic employs over 400 people from 45 different nationalities. A total of 15 teams work on projects for government agencies, banking, mobile services and the Internet Of Things (IoT) technology. At the core of our business is the development of software which we configure and embed in a multitude of different devices and form factors. These include many kinds of payment cards, SIM cards, travel passes, secure eBanking devices, authentication tokens, machine identification modules (MIM), and secure ID documents including ePassports, eID and eHealth cards, as well as eDriving licenses. Because of the international environment surrounding us every day, it comes as no surprise that English is our official corporate language.

Businesses rely on Thales to bring trust to the billions of digital interactions they establish with users. The Digital Identity & Security (DIS) Global Activity provides technologies and services that allow companies and governments to verify identities and protect data to keep them safe. You will be working in an agile team within the Thales DIS Business Line, for the On-Demand Connectivity (ODC).

In the heart of digitalization, SRE team enhances product reliability and increase best practices based on “you build it you run it”. Currently in charge of Operations and Infrastructure for ODC Consumer, the team is leader in automatize and engineering work.

As a Site Reliability Engineer for the Cloud Center of Thales ODC team, you will apply software engineering skills to operate and maintain the Thales software and system. You will be responsible for maintenance and improvement of Thales applications.

Main responsibilities:

You will work in a Devops team managing ODC products in GCP Cloud, following the SRE approach.
You will develop and maintain IAC code and automation tools.
You will be responsible to provide technical direction when CAB requires tier II input, expertise or changes with high-risk impacts on customer SLAs.
You will be responsible for support operations tasks to shape the product roadmap and establish strong operational readiness across teams.
You will extend and acknowledge completion of handover milestones to Tiers I, II to comply with contractual SLAs.
You will be responsible for System monitoring with real-time monitoring tools.
You will participate at the preparation and review of technical product & customer specific documentation.
You will ensure the integrity of the solution functional baseline and architecture.
You will provide technical guidance for new or evolution of services and for consolidated technical analyses.
You will be responsible for deployment of Thales products in cloud.
You will be responsible to perform regular performance tuning, technological watch and updates on service platform.
You will perform on boarding test, communicate technical risk concerns and help prepare mitigation plans.
You will provide 24/7 oncall support in shifts.

Main Requirements:

Degree in computer Science (or a related discipline).
Hands on in deployment with Kubernetes and GCP administration and support in production grade environment.
4+ years of experience in design, development and implementation of infrastructure and applications.
Knowledge of Agile methodology and Service Delivery best practices.
Knowledge on Cloud service provider i.e. GCP, monitoring tools, networking, infrastructure and Linux.
Strong knowledge of system integration, operation, maintenance and proven experience with automation tools including Gitlab.
Hands on experience in Continuous Integration and Delivery tools like Gitlab, Terraform & Helm.
Strong working experience on one of the scripting language – SHELL/Python is required.
Proficient in Linux, TCP/IP, HTTP (S) protocol.
Knowledge of Docker, Kubernetes and Ansible.
Knowledge of public cloud Google cloud will be highly preferred.
Kubernetes certification will be highly preferred.
Experience in Telecom domain will be highly preferred.
Experience in agile methodology will be highly preferred.
Scrum certification or equivalent will be highly preferred.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

How we score this

Site Reliability Engineer at Thales scores 37 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.