AmazonSoftware Development Engineer, FBA Defect Prevention
Amazon is hiring a Software Development Engineer, FBA Defect Prevention in Bengaluru, India. Level rates it ; you can apply on Level.
AI in this role
Design and build supply chain defect prevention systems leveraging generative AI for pattern analysis and root cause assessment.
The FBA Defects Prevention team within Fulfillment By Amazon is responsible for identifying and preventing defects in the FBA Supply Chain. We work across sellers, fulfilment technology, robotics and carriers to detect, root cause, gather evidence and ultimately prevent issues in the supply chain.
As you can imagine, Amazon's inbound supply chain are incredibly complex and highly scaled. While most people marvel at the efficiency with which the inbound processes handle most shipments, we are the team that deals with the exception - when things go wrong, we're the ones engaged to root cause and identify the problems.
Examples of defects include sellers sending in the wrong item, failing to label or mislabeling packages, sending shipments to the wrong location, or failing to prep them. Detecting that these things have happened are hard - the signals coming from the network are often contradictory and misleading. We gather evidence, root cause, determine the ground truth, and then reach out to sellers to help them correct issues.
We drive projects that save Amazon between tens and hundreds of millions of dollars through prevention and resolution of these issues, and are critical path to reducing Amazon's Cost to Serve as well as ensuring seller inbound shipments are efficiently received and available to customers.
The Defect Prevention space is complex, highly scaled, and ripe for use of new technologies. We can use Gen AI to analyze patterns, assess root causes, evaluate image data, and ultimately craft the right message to communicate with sellers on what has gone wrong.
In addition, this is a problem area that is well suited to someone who is interested in deep diving complex issues, and then crafting solutions that effectively influence seller behavior.
Basic qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Software Development Engineer, FBA Defect Prevention at Amazon rates 50 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.
Uses AI. An ordinary role that requires AI tools.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where software development was part of your work. What did you do?
- Tell me about a project where system design was part of your work. What did you do?
- Tell me about a project where supply chain was part of your work. What did you do?
- What's a project where you used Gen AI hands-on?
- This role expects you to use AI tools as part of the job. Which ones have you used, and for what?
Adapt your resume
- List these exact terms on your resume: Software Development, System Design, Supply Chain, and Gen AI. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.
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