JobgetherRemote · Canada
1h ago
AmazonPosted 4w ago
L2
Software Development Engineer, RBKS Platform Ops
Software Development Engineer, RBKS Platform Ops at Amazon scores 45 out of 100 on AI centrality, which makes it a Level 2 role on this board.
US, CA, Hawthornemidfull-time$144k-$194k
AI in this role
bedrocksagemaker
ai-agents
Our mission is operational excellence through AI. We own the platforms RBKS engineering ships through and relies on daily: the MCP platform connecting AI assistants and agents to internal tools at over 150K invocations a day, the device Emulator that 50+ service teams test against, the service knowledge platform behind the org's operational health view, and the AI observability layer tracking the org's AI workloads. Device onboarding runs through automation, incident tickets arrive with AI-assisted analysis, and repetitive work is where we point our automation next.
We're looking for an SDE II who already works this way. You reach for AI first when documenting, designing, and coding, and you pair that with strong code review judgment — the ability to catch and correct what tooling or other developers get wrong. You want to own systems end to end, and you enjoy building automation that makes daily work easier for the engineers around you.
Key job responsibilities
Design, build, and operate backend services and platform components used by engineering teams across RBKS
Build MCP servers and agent workflows that automate operational work and connect AI tooling to production systems
Own large components end to end: design, implementation, testing, deployment, and production support
Identify repetitive tasks and processes and build automation into your day-to-day work
Prototype new technology, evaluate feasibility, and drive best practices and engineering excellence
Participate in the team's on-call rotation and improve the systems behind recurring issues
A day in the life
We are a Day 1 team — we never settle for maintenance. Every day you'll build the tools and systems that make other Builders faster, using AI to automate what used to take entire teams. You'll ship production code most days and see it used by real teams the same week, working across our platform services, the MCP and agent layer, and the systems that keep RBKS services healthy.
About the team
The Platform Ops team owns operational excellence, developer tooling, and AI-powered automation for RBKS. We build the systems that keep services healthy and make builders productive — from service health platforms and device emulation to AI agents that automate operational toil. Our mission is simple: every builder ships faster, every service runs better, and AI does the heavy lifting on everything that can be automated.
We operate across Ring, Blink, Key, and Sidewalk — a connected ecosystem of physical and digital products serving millions of customers worldwide. We're based in Hawthorne, CA, and we run lean: real ownership and real room to grow.
Basic qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience building internal tools, platforms, or infrastructure used by other engineers
Preferred qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Hands-on experience with LLMs, AI agents, or agentic workflows
- Experience building developer platforms, CI/CD systems, or monitoring infrastructure
- Experience with AWS services (Bedrock, SageMaker, or similar)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Hawthorne - 143,700.00 - 194,400.00 USD annually
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
AI AgentsBedrockSagemaker
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Walk me through how you've used Bedrock in your day-to-day work.
- What are the limits of Sagemaker that you've run into, and how did you work around them?
- This role expects you to use AI tools as part of the job. Which ones have you used, and for what?
- Tell me about a time an AI tool got something wrong. How did you catch it?
Adapt your resume
- List these exact terms on your resume: AI Agents, Bedrock, and Sagemaker. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.
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