Software Engineer- Infrastructure/Service Mesh

AI in this role

Build scalable ingress gateway load balancing and proxy platforms supporting cloud-native and agentic infrastructure.

awsgcpkubernetesenvoyistio

ai-agentsdistributed-systemsnetworkingload-balancinginfrastructure

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The role involves building a scalable Ingress Gateway load balancing and proxy platform. The team provides interfaces for L4/L7 load balancing, TLS termination, end-to-end encryption, and traffic policies like blue/green deployments and access control. The role requires driving the design and implementation of the next-generation Ingress Gateway control and data planes, transforming the software stack to adopt cloud-native primitives, and contributing to open-source projects like Envoy and Istio. The team seeks experienced distributed systems software engineers passionate about new challenges and capable of owning significant parts of the vision.

Desired Skills and Experience:

- Experience and passion for service ownership, building reliable/self-healing services.

- Familiar with public cloud, particularly AWS and GCP.

- Good knowledge of network technologies (TCP/IP, DNS, TLS termination, HTTP proxies).

- Experience balancing live-site management, feature delivery, and technical debt retirement.

- Experience designing, developing, debugging, and operating resilient distributed systems across thousands of compute nodes in multiple data centers.

What does success look like in your first 60-90 days?

- Ability to quickly learn the technical stack. This includes understanding OSS service mesh technologies (e.g. Envoy, Istio, NGINX), kubernetes, helm charts, spinnaker, load balancing, security groups. Developing a strong understanding of network technologies, such as TCP/IP, DNS, TLS termination, HTTP proxies is a must. Openness to working in an agile environment, delivering within milestones and dependency constraints, while focusing on quality coding, test coverage, high availability, and security.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,500 - $223,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $246,000 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

How we rate this

Software Engineer- Infrastructure/Service Mesh at Salesforce rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI AgentsDistributed SystemsNetworkingLoad BalancingInfrastructureAWSGCPKubernetes

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
Tell me about a project where distributed systems was part of your work. What did you do?
Tell me about a project where networking was part of your work. What did you do?
Tell me about a project where load balancing was part of your work. What did you do?
Tell me about a project where infrastructure was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: AI Agents, Distributed Systems, Networking, Load Balancing, and Infrastructure. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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