Software Engineering Technical Leader

What You’ll Do
Join the Cisco Crosswork Hierarchical Controller (HCO) team and provide hands-on technical leadership across full-stack applications that help service providers understand, automate, and control complex IP and optical networks. Guide capabilities from architecture and implementation through production, translating operator needs into secure, scalable, and reliable software.

• Define platform architecture, technical strategy, and multi-release roadmaps; translate product and operational needs into clear designs and implementation plans.

• Design and evolve application workflows for service provider network observability and management.

• Improve scalability and performance across services and user interfaces through concurrency, query optimization, batching and streaming, memory and network efficiency, and rendering improvements.

• Strengthen security, privacy, and resilience throughout the software development lifecycle.

• Strengthen engineering excellence through code reviews, automated testing, quality metrics, and improvements to CI/CD and release practices across the application suite.

• Influence the team’s adoption of AI-assisted engineering practices and agentic workflows, while advancing AI-enabled product capabilities.

• Strengthen engineering excellence through code reviews, automated testing, quality metrics, and improvements to CI/CD and release practices across the application suite.

Who You’ll Work With

You will join a globally distributed engineering team and collaborate with Product Management, Design/UX, system and network architects, technical support, and customer-facing teams

Minimum Qualifications:

• A related bachelor’s degree and 5+ years of relevant software engineering experience, or equivalent practical experience

• 3+ years of hands-on Python development for backend services, with TypeScript and React experience building complex web applications

• Strong engineering expertise across distributed systems, Linux, containers, networking, security, CI/CD, and production troubleshooting

• Hands-on experience with AI-assisted development tools such as Codex, Cursor, GitHub Copilot, or equivalent platforms, and agentic engineering workflows

Preferred Qualifications

• Proven technical leadership of complex initiatives from architecture through production, including planning, cross-team coordination, technical reviews, and mentoring.

• Strong full-stack and distributed-systems expertise, with depth in application scalability or modern user experiences and visualization.

• Experience with service-provider networking and technologies such as IP, MPLS, SR-TE, SRv6, IS-IS, BGP, Ethernet services, or optical transport.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.