Sr Mgr. PMT-External Services

Amazon is hiring a Sr Mgr. PMT-External Services in Seattle, United States. It pays $199k-$270k a year and Level rates it ; you can apply on Level.

AI in this role

Lead product management for AWS Agentic Workspaces, defining vision and strategy for enterprise-grade AI automation.

ai-agentsproduct-managementagentic-aienterprise-softwareautomationstrategy

AWS Applied AI Solutions (AAIS) is building toward a future where every business innovates with Amazon AI teammates. To get there, we build AI solutions that improve human capabilities and transform entire business functions. We create end-to-end products that surprise and delight out-of-the-box, making complex things easy and hard things possible, with no cloud experience required. We start with customers who embrace the future and build bridges to meet the rest where they are. We pursue ambitious opportunities with conviction, and we are looking for builders who share that mindset.

We are AWS Agentic Workspaces Applications, a part of AWS Applied AI Solutions. We are creating a world in which our Customers’ people, teams and AI collaborate from anywhere, on any technical stack, to create value for the world. Our product is a secure, managed environment that hosts and uses automation and agentic AI to increase the productivity and reduce cost of our Customers’ business workflows.

We are looking for a Senior Manager, Product Management, to build the next evolution of our Agentic Workspaces. You will own the vision and deliver the results that make agentic AI work for enterprise grade Customers.

You will own the entire AWS Agentic Workspace Applications portfolio, the success of its Customers and products. You will partner with our Engineering, Science and Customer Success teams to define the metrics that describe automation and agentic usage and efficiency, guiding Customers into the new era of business processes and ensuring our product delivers them measurable benefits. You will think about the CX of the Customer in all their personas (e.g. IT Administrator, Operator, Engineer, Builder, etc.). You will partner Customers to understand their needs and pains from legacy systems and workflows, and help them reinvent their business processes to deliver cost and time savings with improved data and visibility.

This role is for you if you want to be part of reinventing how companies work. You gain energy from shaping an industry. While you have a track record of delivering simple solutions for complex problems, you know that success requires a strong team and partnerships across multiple functions. You think both long-term and short-term about how our Customers will derive value, and enable your peers, Engineering and Go To Market teams to see and realize the profitable future. You bring clarity to ambiguity, and spot the need for innovation on behalf of our Customers. Your past experience spans across enterprise software, cloud infrastructure, and AI/ML in environments which require security and quality.

Why this role matters:

Entire industries will go through shifts from automation, AI and agentic business. Every organization will need to answer: how do we let people and AI succeed together in their work, with high quality and securely, at near infinite scale. You will be building the answer with our Customers and Teams. This is an opportunity to participate in defining this industry, shaping it to your needs and ambitions.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic qualifications

- 5+ years of technical (software development, network development, IT, other related) experience
- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
- • 7+ years of working as a Technical Product Manager experience, with Principal level impact - leadership of multi-year product initiatives with demonstrated worldwide Customer and financial impact
- • Demonstrated ability to recruit, mentor and coach direct (PM) teams, and indirect peers and stakeholders (e.g. Engineering, Analytics, Sales, Science, etc.). You do not just manage - you help people grow through your direct contributions and influence.

Preferred qualifications

- Bachelor's degree or above in econometrics, statistics, industrial engineering, operations research, optimization, data mining, analytics, or equivalent quantitative field
- • Experience designing, launching, evaluating and improving ML systems - classifiers, error detection, agentic workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 199,200.00 - 269,500.00 USD annually

How we rate this

Sr Mgr. PMT-External Services at Amazon rates 75 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Sr Mgr. PMT-External Services is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $199k-$270k a year.
The role is based in US, WA, Seattle.
The job was posted on October 10, 2026.
Seniority: executive.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI agentsProduct ManagementAgentic AIEnterprise SoftwareAutomationStrategy

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
Tell me about a project where product management was part of your work. What did you do?
Tell me about a project where agentic ai was part of your work. What did you do?
Tell me about a project where enterprise software was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: AI agents, Product Management, Agentic AI, Enterprise Software, and Automation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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