AmazonPosted 1mo ago

Sr. Robotics Manager, Robotics Delivery & Packaging Innovation, Design & Deployment

Sr. Robotics Manager, Robotics Delivery & Packaging Innovation, Design & Deployment at Amazon scores 66 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

LU, Luxembourgfull-time

AI in this role

Reinvent how the world's largest robotics network gets deployed.
Amazon is seeking a Senior Manager for our Robotics Delivery, Packaging & Innovation to define and lead the Design for Deployment (DfD) technical deep-dive, and associated implementation strategy, across our global robotics fulfillment network. This is a founding, build-it-from-scratch role: you will define what "deployable" means for every robotics technology Amazon ships, and your decisions will shape how thousands of implementations happen across six continents.

Amazon's culture encourages an entrepreneurial approach and expects engineers and managers alike to take a high level of ownership in solving complex problems in a fast-paced environment.

The role could be based in Vercelli or alternatively in London or Luxembourg with ~60% travel across Europe and internationally for design reviews and field validation activities.

Key job responsibilities
This is a hands-on, boots-on-the-ground technical role. In the role you will:

- Serve as the organization's DfD technical authority, overview engineering drawings, mechatronic designs, and controls architectures, to embed quantified deployment requirements into engineering design, providing a single consolidated deployment voice and force multiplying deployment teams across multiple technology programs.
- Drive technically complex DfD programs: determining feasibility of infrastructure builds at scale, identifying when deployment issues stem from technical design decisions, and driving engineering to design to a defined deployment bar (mechanical, electrical, controls, layout, system integration and mechatronic domains).
- Advise VPs and the broader Robotics leadership on strategy, governance mechanisms and trade-offs, drive clarity where the problem itself may be undefined, optimize cross-organizational structures that enable teams to deliver independently.
- Coach deployment teams to engage in engineering design reviews, design decisions, and feed field learnings back to product teams systematically. You'll mentor deployment engineers and TiPMs, sharing DfD best practices and technical deep-dive methods and helping managers guide career growth.
- Define and own the end-to-end DfD strategy across all technology programs, ensuring every program has a quantified deployment bar (installation duration, workforce management, safety risk, cost per unit install).
- Force multiply deployment teams by creating, optimizing, and driving adoption of DfD mechanisms that enable teams to operate independently and at scale.
- Decompose complex deployment design problems into straightforward infrastructure solutions; define DfD Core Tenets and quantified requirements that engineering designs to across all solutions.
- Establish and evangelize the principle that deployment data is influence currency: creating systems and expectations for teams to document and quantify deployment pain caused by design decisions, replacing anecdotal feedback with systematic, data-driven design influence.
- Remediate critical and/or endemic deployment design problems; make trade-offs between business opportunity, resources, and sustainability with a long-term perspective.
- Identify endemic deployment problems, such as recurring modularity constraints, cable management challenges, or commissioning inefficiencies, diagnosing them and drive engineering to eliminate them at the source rather than compensating in the field.
- Drive measurable DfD outcomes and metrics, such as reduction in deployment duration, cost per unit, first-time installation success rate.

A day in the life
As a Sr. Manager, you will be the person that engineers and design owners come to for the deployment verdict. Your work will have global impact across multiple organizational goals and program-related metrics.

- You'll operate with complete independence in an area where business and infrastructure build strategy may not yet be defined.
- You will spend real time on the floor, next to the machines and the teams installing them, which is exactly where this role earns its credibility and its impact.
- You'll partner with other Robotics teams to validate design improvements and quantify realized savings against targets.
- You'll drive the cultural shift across the organization: coaching teams to stop absorbing complexity and start preventing it, building confidence in deployment engineers to challenge design decisions with data, and establishing new norms where field intelligence flows systematically back to product teams.

No two days will be the same in our fast-paced environment, offering opportunities for strategic impact as part of a collaborative, high-performing team.

About the team
Robotics Delivery & Packaging Innovation is a diverse and multi-talented team with a proven track record of overcoming challenging technical problems to deliver Amazon’s leading-edge robotics technologies in its fulfillment, transportation, and delivery network across the world. Our high-performing team blends engineering know-how, problem solving, curiosity, innovation, leadership, and effective communication to deliver positive results for our customers.

Basic qualifications

- Bachelor's degree or above in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field
- Experience mentoring or training the engineering community on complex technical issues
- Experience in a technical program management in the hardware/mechatronic development, deployment engineering domain or equivalent
- Technical depth in mechanical, electrical, controls, and mechatronic designs
- Experience defining and owning strategies or equivalent scalable deployment-readiness frameworks.
- Experience determining feasibility of infrastructure builds at scale for technical products and decomposing complex processes into infrastructure solutions.
- Experience advising VP organizations and senior leaders on deployment strategy, technical trade-offs, and infrastructure build prioritization.
- Experience with written communication including authoring narratives presenting to leadership.

Preferred qualifications

- Master's degree or above in Mechanical, Electrical, Industrial Engineering, or related STEM field
- Knowledge of Lean, Six Sigma and Kaizen techniques
- Project Management Professional (PMP) or equivalent certification
- Experience with robotic deployments in warehouse or fulfillment environments across multiple countries, adapting processes across regulatory and operational environments.
- Knowledge of DfD/DfX principles: modularity, pre-assembly, standardization, installation sequence optimization, error-proofing, commissioning efficiency.
- Experience with hands-on hardware, mechatronics, or robotics engineering design of physical product or systems.
- Experience managing governance mechanisms including steering committees, design reviews or equivalent.
- Experience with product design across multiple technology programs simultaneously, partnering with engineering teams.
- Experience with Amazon Robotics or similar warehouse automation platforms.
- Experience contributing to Operational Plan and organizational goal narratives.

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