PerkRemote · Barcelona
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Team Lead - AMZL, team lead
Team Lead - AMZL, team lead at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
IN, DL, New Delhimidfull-time
AI in this role
Manage end-to-end delivery station operations, drive performance metrics, and oversee logistics teams.
ms-excel
operations-managementlogisticswarehousingpeople-management
We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan.
Title: Team Lead
Location: New Delhi
Essential Functions
-Job Description · A graduate with 1-3 yrs of experience in a customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Good people management skills. - Comfortable with reading, writing and communicating in English. - Proficiency in MS Excel
Key job responsibilities
We're seeking a Team lead for our LM operations. In this role, you will be responsible for:
Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations
Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
Driving performance management of your team members. Preparing and implementing training and development plans for associates.
Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
Conducting 4M and 5S audits for the delivery station on a daily basis.
Stand-in for Area Manager.
Ability to navigate ambiguity and drive clarity for the team in evolving situations.
Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making
A day in the life
1. Managing station operation by focusing on high bias for action.
2. Be customer obsessed in terms of handling customer escalation & ensuring good delivery experience.
3. Having good analytical & deep dive skill.
4. managing large yellow/green badge AA.
Basic qualifications
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
Preferred qualifications
- Bachelor's degree
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Operations ManagementLogisticsWarehousingPeople ManagementMs Excel
Questions you could be asked
- Tell me about a project where operations management was part of your work. What did you do?
- Tell me about a project where logistics was part of your work. What did you do?
- Tell me about a project where warehousing was part of your work. What did you do?
- Tell me about a project where people management was part of your work. What did you do?
- Walk me through how you've used Ms Excel in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Operations Management, Logistics, Warehousing, People Management, and Ms Excel. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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