Level

Alghanim Industries

Team Leader

Alghanim Industries is hiring a Team Leader. Level rates it ; you can apply on Level.

AI in this role

Lead automotive technicians to improve service efficiency, quality, and customer satisfaction.

ms-office
team-leadershipautomotive-repaircustomer-servicediagnostic-tools

Long Description

Job Summary

The team leader will be responsible to improve Customer Service Index by promptly attending customers, timely delivery and comply with FIRFT (fix it right first time), resulting in increased revenue.

Job Responsibilities

•    Control and monitor the jobs based on the technician ability to achieve highest productivity and customer satisfaction and lowest comeback jobs. Ensure each job is completed within the promised delivery time.
•    Open job card and process job card. 
•    Evaluate and monitor performance of the technicians against set standards, identify and ask for necessary training or coaching support. , keep them motivated and to improve efficiency and productivity.
•    Diagnose technical problems with and without diagnostic tools.
•    Quality checks and road testing of vehicles.
•    Clear basics and concepts of automotive service technique
•    Ensure that company’s health safety policies are followed, all tools equipments are kept in good order, and house keeping standard are maintained so as to preserve a good safe and healthy working environment

Candidate Requirements

•    3-5 years of working experience in dealership.
•    Good command of both English and Arabic.
•    Good working knowledge of MS Office applications
•    Computer Literate
•    Team player can work under pressure

Education

Diploma in Automobile Engineering

How we rate this

Team Leader at Alghanim Industries rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Team LeadershipAutomotive RepairCustomer ServiceDiagnostic ToolsMs Office

Questions you could be asked

  1. Tell me about a project where team leadership was part of your work. What did you do?
  2. Tell me about a project where automotive repair was part of your work. What did you do?
  3. Tell me about a project where customer service was part of your work. What did you do?
  4. Tell me about a project where diagnostic tools was part of your work. What did you do?
  5. Walk me through how you've used Ms Office in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Team Leadership, Automotive Repair, Customer Service, Diagnostic Tools, and Ms Office. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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