Transfer Agency, Associate 2

Overview

Transfer Agency is a specialist team that provides our large client base with daily prices as well as cash forecasting, issuing daily, monthly and annual statements to our client’s investors. The team is also responsible for processing daily transactions received from investors as well as distributions, completing Anti-Money Laundering & Know Your Client checks on investors to ensure full adherence to all applicable laws and regulations.

Reporting to the Transfer Agency Account Manager, your role will be to prepare and process transactions and produce outputs, in-line with current legislation, and SSAL policies and procedures. The focus is to complete all tasks to the highest quality within the agreed turnaround times & SSAL schedules.

Key Accountabilities

• To validate and process transactions in accordance with the service standards, in a timely and accurate manner, including the following: Applications, Redemptions, Switches, Transfers

• Dealer & Adviser Maintenance (Retail Customers only)

• Unit holder Maintenance

• To promptly respond to queries from the Customer or unit holder.

• To perform AML/KYC (Anti Money Laundering/Know Your Customer) checks on new unit holders.

• To ensure that all daily and monthly operational registry and reporting deliverables for all internal and external Customers are met, in a timely and accurate manner.

• To review and update Customer procedures.

Experience, Qualifications, Skills and Abilities

• A basic knowledge of the department’s operational flows – e.g. transaction and Customer procedures.

• A basic knowledge of fund accounting operational concepts.

• A basic knowledge of AML/KYC requirements.

• A basic understanding of core registry processes or SIA (Unit Trust Administration) program would be desired, but not essential.

• Previous unit registry, finance and/or banking background is desired but not essential.

• Excellent communication skills both written and verbal

• Good time management skills

• A desire to provide unsurpassed service by exceeding service levels

• Ability to multi task, work under pressure and meet deadlines

• Able to identify and resolve general or risk related issues, if and when they arise.

• Excellent attention to detail.

• Quick learner who can handle multiple systems.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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