Vendor Performance Management – SME (f/m/x)

Job Description:

Divisional Description:

Group COO - Global Procurement (GP) enables Deutsche Bank (DB) to optimize supplier relationships to meet its strategic objectives

• We partner across the bank to develop and execute strategies to meet our business requirements
• We apply our understanding of the supply market and specialized procurement capabilities to optimize value created
• We enable the bank to access suppliers by identifying and mitigating vendor risks
• We manage the platforms to enable efficient purchasing of goods and services

Team Description:

Within GP, the Procurement Transformation & Remediation (T&R) team underpins and enables the ambitions of GP through partnering and strong alignment across the function to deliver transformation, defining learning & development and unlocking value creation. 

They cover Data & Analytics, Product Management, Strategic Procurement Process, Performance & Governance, Strategy & Engagement and Group Vendor Management Office, Third Party Contracting, and Contingent Workforce Management.

T&R Control Design: Control Workstream Objectives focus on establishing a robust and consistent control process across the end-to-end sourcing lifecycle with clear governance, defined ownership and measurable control effectiveness.

1.Control Identification: Ensure necessary controls* are in place across the entire sourcing lifecycle to ensure risks are addressed consistently (close control gaps and remove duplication)

2.Control Governance: Establish clear control standards, ownership and RACI, supported by governance framework to oversee control compliance, escalation and continuous improvements (including recertification and maintenance)

3.Control Implementation & Monitoring: Ensure controls are implemented, evidenced and measurable through clear attestations, supporting tools and data to monitor design effectiveness in alignment with process and strategy

Role Description:

• Translates control objectives into standardised, measurable control definitions, enabling consistent and transparent vendor performance evaluation.
• Rationalises the existing control environment, reducing duplication, improving efficiency, and aligning with governance and regulatory expectations.
• Embeds end-to-end control governance and MI, enabling effective oversight, consequence management, and continuous feedback into sourcing and vendor selection decisions.

Responsibilities:

• Translate control objectives into standardised, measurable control definitions, enabling consistent and transparent vendor performance evaluation.
• Rationalise the existing control environment, reducing duplication, improving efficiency, and aligning with governance and regulatory expectations.
• Embed end-to-end control governance and MI, enabling effective oversight, consequence management, and continuous feedback into sourcing and vendor selection decisions.
• Support vendor performance reporting, obligation management and control monitoring, enabling visibility of contract performance, compliance and risk across third parties.
• Partner with Risk, Procurement, HR, Legal and Technology teams to implement effective data and reporting.
• Maintain documentation, standards and other documentation requirement.
• Provide vendor management subject matter expertise to programme workstreams and key stakeholders. 

Skills:

• Strong vendor management experience across the vendor E2E lifecycle.
• Experience in Procurement or related functions.
• Strong analytical and problem-solving skills.
• Strong quantitative skills.
• Experience in vendor SLA/ KPI management.
• Dashboarding and reporting skills .
• Excellent stakeholder management and communication skills.
• Ability to work across business, risk, technology and operations teams.
• Experience supporting change, remediation or transformation initiatives.
• Strong documentation and attention to detail.
• Comfort with AI tools
• Experience in Financial Services or other regulated environments preferred.
• Knowledge of contingent workforce management, third-party risk, HR or procurement processes is advantageous.
• Relevant qualifications in Risk, Audit, Compliance, Business Management or Project Management are beneficial. 

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Well-being & Benefits

Emotionally and mentally balanced: We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.

• Empowering managers who value your ideas and decisions. Show your positive attitude, determination, and open-mindedness.

• A professional, passionate, and fun workplace.

• A modern office with fun and relaxing areas to boost creativity.

• Continuous learning culture with coaching and support from team experts.

• A culture where you can openly speak about mental health.

Physically thriving: We support you in managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive. For example, Private healthcare and life insurance with premium benefits for you and discounts for your loved ones, healthier ways of working and check-ups.

Socially connected: We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.

• 24 days holiday, loyalty days, and bank holidays (including weekdays for weekend bank holidays).

• Hybrid working model with 40% remote work.

• Options for flexible working hours.

• Enjoy retailer discounts, cultural and CSR activities, workshops, and more.

Financially secure: We support you in meeting personal financial goals during your active career and for the future.

• Competitive income, performance-based promotions, and a sense of purpose.

• Meal vouchers, bonuses for referrals

Interested in more: discover what our employees value in the Well-being & Benefits hub!

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.