Account Executive - Small & Medium Business

Cisco’s SMB business is focused on helping small and medium-sized businesses grow, modernize, and operate securely through the power of technology, partners, and innovation. The US SMB segment is a strategic growth engine for Cisco, built on scalable go-to-market motions, a strong partner ecosystem, and a relentless focus on customer outcomes.

In this role, you will be part of the US SMB Segment in the North East region, supporting the New York Territory. You will help accelerate growth by expanding existing partner relationships, winning new customers, increasing market share, and bringing the full value of Cisco to SMB customers through partner-led and digital selling motions.

As an SMB Account Executive, you will lead the territory strategy and orchestrate resources to achieve bookings, growth, and market expansion goals across the New York Territory. You will own and execute the go-to-market plan, identifying new customer opportunities through partners while expanding wallet share and protecting Cisco’s installed base. By leveraging business intelligence, AI-enabled tools, and data-driven insights, you will prioritize opportunities, improve forecast accuracy, and manage pipeline effectively. You will also orchestrate the day-to-day activity of the SMB Territory Pod Team and collaborate closely with distribution and partner stakeholders to expand active selling partners. Ultimately, you will communicate Cisco’s value proposition clearly to SMB partners and customers.

Your Impact

• Territory strategy and execution: Lead the Northwest territory strategy and coordinate resources to deliver bookings, growth, and market expansion objectives.

• Go-to-market ownership: Develop and execute territory GTM plans, identify new customers through partners, increase wallet share, and protect Cisco's installed base.

• Pipeline and forecasting: Use business intelligence, AI-enabled tools, and data-driven insights to prioritize opportunities, improve forecast accuracy, and manage pipeline performance.

• Pod leadership: Coordinate the day-to-day activities of the SMB territory Pod Team and align cross-functional resources to execute the territory strategy.

• Partner ecosystem development: Collaborate with distributors and partner stakeholders to expand the number of active selling partners.

Customer and partner engagement: Articulate Cisco's value proposition to SMB customers and channel partners to drive adoption and business growth.

Minimum Qualifications

• 5+ years of technical sales and channel sales experience in a quota-carrying role.

• Bachelor's degree or equivalent work experience.

Preferred Qualifications

• Experience selling to Small & Medium Business customers and operating in a partner-led sales model.

• Experience working with distribution, national direct integrators (NDIs) such as CDW and SHI, regional partners, and digital routes to market.

• Demonstrated success using data, digital engagement, and modern sales tools to improve territory performance.

• Experience in a dynamic, high-growth technology sales environment.

• Strong collaboration, influencing, and informal leadership skills across cross-functional teams.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks.  Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.