Account Manager, AVS

Amazon is hiring an Account Manager, AVS in Munich, Germany. Level rates it ; you can apply on Amazon.

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Level rates this sales role Little AI ●○○○: aI is not part of the work.
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AI in this role

AVS is a paid B2B service that helps strategically grow complex brands on Amazon. As an Account Manager (internally referred to as Senior Brand Specialist), you will own and drive the strategic relationship with a portfolio of complex vendor accounts operating across multiple EU marketplaces. You will navigate the unique dynamics of each market while building unified, customer-centric business plans that create value for both end customers and your vendor partners. You will own your vendors' annual Vendor Growth Plans (VGPs) and be a key contributor to Joint Business Planning (JBP), shaping the 3-year strategic direction alongside your vendors. You will translate performance insights into strategic priorities across four key areas: selection and product lifecycle management, supply-chain and operational excellence, marketing and brand visibility, and commercial performance optimization. You will leverage advanced data analytics and generative AI tools to identify growth opportunities, inform business planning, and develop solutions that balance vendor goals with customer experience. In a fast-evolving environment where data, tools, and customer expectations change rapidly, you will be expected to move with speed, embrace new technologies, and find creative solutions that require novel approaches not yet tested before. . Working cross-functionally with partner teams across Category Management, Supply Chain, Finance, and Marketing, you will lead initiatives that drive sustainable, long-term growth.

Key job responsibilities
- Commercial Performance & Strategic Planning: Own and drive the growth strategy for a portfolio of complex Pan-EU vendor accounts. Develop and own strategic, customer-centric Vendor Growth Plans (VGPs) and contribute to Joint Business Planning (JBP), using data-driven insights to set priorities and create solutions for both end customers and vendor partners

- Availability & Operational Excellence: Lead Pan-EU supply-chain strategy, driving cost reduction, defect elimination, and operational improvements at scale across your portfolio

- Marketing & Brand Visibility: Define and execute marketing strategies that drive traffic, conversion, and brand growth. Partner with Amazon Advertising and vendor teams to deliver measurable customer and business impact

- Selection & Product Lifecycle: Drive strategic selection expansion and product lifecycle management. Identify market gaps, lead new product launches, and ensure the end-customer experience meets the highest bar

- Cross-functional Leadership: Lead cross-functional initiatives, collaborate with internal teams (Category Management, Supply Chain, Finance, Marketing), and translate insights into actionable recommendations that inform both short-term actions and long-term planning

- People Development: Act as a mentor and coach to junior team members, supporting their growth and development within the team

A day in the life
Interested in how a day in life of a Brand Specialist looks like? Check out the following videos to gain more insight into the role and team.

1) Brand Specialists at Amazon - Jump Right In

2) Brand Specialists at Amazon. What do they do?

About the team
We're a diverse team of Brand Specialists spread across Europe, united by our mission to drive strategic growth for our vendors. While we collaborate virtually across borders, we maintain strong local connections.

Our culture combines professional excellence with genuine camaraderie. We thrive on knowledge sharing, celebrate successes together, and support each other's growth. Despite working on complex business challenges, we maintain a balanced and inclusive atmosphere where diverse perspectives are valued, and lasting connections are formed.

Join us in shaping the future of vendor partnerships at Amazon.

Basic qualifications

- Experience managing cross-functional projects and initiatives
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Bachelor's/Master's degree or relevant background
- Fluent written and verbal communication in English (minimum C1 level)
- Experience in Retail, FMCG, or a client/vendor-facing environment (sales, negotiation, etc.)
- Experience managing or influencing senior stakeholders in a commercial or client-facing context

Preferred qualifications

- Experience demonstrating strong analytical abilities and confidence in the use of data
- Speak, write, and read fluently in French, Spanish, German or Italian
- Experience using generative AI tools to enhance workflows or decision-making, with effective prompting and evaluation practices.
- Demonstrated ability to respectfully challenge decisions and advocate for customers using data-driven arguments
- Experience mentoring or developing junior team members
- Comfortable operating in ambiguity and bringing structure to complex, undefined problems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Account Manager, AVS at Amazon rates 34 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.