Account Manager I

Marsh McLennan is hiring an Account Manager I. Level rates it ; you can apply on Marsh McLennan.

Level's read on this job

Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
The posting allows some remote work.
Tools and skills the posting cites include MS Office, customer service and relationship management.
Level lists 615 other open roles at Marsh McLennan.
The role was posted within the past two weeks.

AI in this role

Account manager responsible for client relationships, risk evaluation, and insurance product support.

ms-office

customer-servicerelationship-managementrisk-evaluationsales

Company:

Marsh

Description:

We are seeking a talented individual to join our team at Marsh. This role will be based in Urbandale, Iowa. This is a hybrid role that has a requirement of working at least three days a week in the office.

As a key contributor, you will focus on building strong customer relationships and maintaining retention by consulting with customers on products and services. Collaborate with both internal and external business contacts to resolve customer issues and enhance the overall customer experience and coverage offerings.

We will count on you to:

Perform critical client functions, including evaluating risks; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across supported product line.
Build and maintain relationships with clients to provide best in class service to drive growth and retention.
Serve as a client contact for day-to-day needs and answers standard client questions to improve the client experience.
Work closely with external and internal business partners to provide customer feedback and at times partner in creating resolutions.
Keep abreast of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients.
Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final policy.

What you need to have:

High school diploma or GED required.
2+ years of client or customer service experience.
Property & Casualty license or be willing and able to obtain within 30 days of hire (will require licensing in all 50 states within 90 days of hire).
Proficient in MS Office Suite and able to work an 8-hour shift between 8:00 AM and 5:00 PM CT.

What makes you stand out:

Strong organizational and prioritization skills with the ability to multitask in a fast-paced environment.
Proven sales ability in a phone-based setting, coupled with excellent verbal and written communication skills.
Effective relationship-building and problem-solving abilities, with keen attention to detail and a focus on accuracy.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

How we rate this

Account Manager I at Marsh McLennan rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Account Manager I is an open job at Marsh McLennan.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Urbandale - Meredith and is marked remote.
The job was posted on October 16, 2026.
Seniority: junior.
Applications are handled by Marsh McLennan. Apply on Marsh McLennan

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceRelationship ManagementRisk EvaluationSalesMS Office

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Machine learning Google Cloud

Pay

Typical sales job: $142k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where relationship management was part of your work. What did you do?
Tell me about a project where risk evaluation was part of your work. What did you do?
Tell me about a project where sales was part of your work. What did you do?
Walk me through how you've used MS Office in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Customer Service, Relationship Management, Risk Evaluation, Sales, and MS Office. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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