Account Manager, Senior
Master-Works is hiring an Account Manager, Senior in Riyadh, Saudi Arabia. Level rates it ; you can apply on Level.
AI in this role
Manage strategic accounts and drive sales for AI-powered enterprise technology solutions and LLM applications.
Nabeh, a subsidiary of Master Works, delivers AI-powered solutions that help organizations automate operations, boost efficiency, and drive innovation. Its expertise spans computer vision, LLM applications, speech-to-text, data intelligence, and low-code AI solutions.
Nabeh is looking for an Account Manager, Senior to manage and grow a portfolio of strategic accounts, achieve sales targets, and build long-term customer relationships. Identify opportunities for AI and enterprise technology solutions, lead commercial engagements, and coordinate with internal teams to deliver customer value, retain active licenses, and grow profitable revenue.
Key Responsibilities
Sales and Account Growth
- Achieve assigned revenue and gross margin targets.
- Develop account plans covering customer priorities, stakeholders, renewal dates, and growth opportunities.
- Identify and close upselling and cross-selling opportunities across products, licenses, and services.
- Develop new opportunities within assigned accounts and pursue new customers where allocated.
- Lead the sales cycle from opportunity qualification through proposal, negotiation, and contract closure.
Customer Relationships and Retention
- Build relationships with executive sponsors, business users, IT teams, and procurement stakeholders.
- Conduct regular account reviews to assess customer satisfaction, solution adoption, and upcoming requirements.
- Manage renewals proactively and address risks to active license retention.
- Coordinate with Customer Success, Support, and Delivery to resolve customer concerns.
- Maintain clear communication on commitments, timelines, and outstanding actions.
Opportunity Qualification and POC Management
- Validate customer needs, budget, decision-making authority, and purchasing timelines before committing resources.
- Work with Presales to confirm solution fit, technical requirements, and delivery feasibility.
- Ensure customized proof-of-concept requests include a clear business case, agreed success criteria, customer responsibilities, and a purchasing decision process.
- Obtain required internal approvals before initiating customized POCs.
- Track POC outcomes and review lost opportunities to identify qualification gaps and corrective actions.
Pipeline Management and Internal Coordination
- Maintain accurate account, contact, opportunity, and forecast information in the CRM.
- Keep opportunities updated with clear next steps, expected close dates, and identified risks.
- Provide reliable sales forecasts and timely updates on major opportunities.
- Ensure complete handovers to Delivery and Customer Success after contract closure.
- Share customer feedback and market insights with Product, Presales, and Marketing teams.
Requirements
- Bachelor’s degree in Business, Information Technology, Engineering, or a related field.
- 5–8 years of enterprise technology sales or account management experience.
- Proven track record of achieving sales targets and growing strategic accounts.
- Experience selling AI, SaaS, cloud, data analytics, or enterprise technology solutions.
- Experience managing complex sales cycles, renewals, proposals, and commercial negotiations.
- Ability to engage executive, business, technical, and procurement stakeholders.
- Proficiency in CRM systems, account planning, and sales forecasting.
How we rate this
Account Manager, Senior at Master-Works rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- Typical sales job
- $140k
This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs
Questions you could be asked
- Walk me through a computer vision problem you solved, from raw data to a deployed model.
- What have you built with speech recognition or text-to-speech, and where did it break?
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where sales was part of your work. What did you do?
- Tell me about a project where ai solutions was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Computer vision, Speech, Account Management, Sales, and AI Solutions. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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