ACES PMO Specialist- AMZL BR, Amazon Customer Excellence System (ACES), LATAM Last Mile ACES
Amazon is hiring an ACES PMO Specialist- AMZL BR, Amazon Customer Excellence System (ACES), LATAM Last Mile ACES. Level rates it ; you can apply on Amazon.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include Excel, Power BI and Python.
- Level classifies it as a mid-level role.
- Level lists 21,000+ other open roles at Amazon.
- The role was posted in the last few days.
AI in this role
PMO Specialist role driving continuous improvement initiatives, managing KPI dashboards, and supporting logistics operations.
As a PMO Specialist on the ACES team, you will drive key initiatives under the support and direction of senior management. You will coordinate and support continuous improvement activities, manage the progress of key projects, maintain KPI dashboards and data in partnership with internal and external stakeholders, and lead the standardization of Business Review documentation. During peak periods, you will act as a "Peak Captain," consolidating information and driving coordinated efforts across the organization.
Key job responsibilities
Working under the support and direction of senior management, you will drive the following:
- Contribute to Continuous Improvement initiatives — coordinate and support Lean Kaizen events and Lean Six Sigma activities;
- Support progress management of key projects across the organization and publish regular reports, including tracking of deliverables, schedules, and action items;
- Manage KPI dashboards and data in collaboration with internal and external stakeholders to enable effective KPI management;
- Maintain and standardize documentation and KPI information related to the organization's Business Reviews;
- Act as "Peak Captain" during peak periods — consolidate organizational information and drive coordinated management of initiatives.
Basic qualifications
- Bachelor's degree
- Experience participating in daily Kaizen events to identify and implement process improvement change initiatives
- Experience working with Excel, reporting tools, and large-scale data mining tools, such as Power BI, Python, SQL, or Tableau
- Experience in Business English skills, both verbal and written
- Experience in project or program management
- Exposure to Lean Six Sigma / Continuous Improvement methodologies (Yellow / Green Belt a plus)
Preferred qualifications
- Experience in program management, logistics, operations, supply chain, transportation, or a related field
- Experience writing business requirements documents, functional specifications, and use cases
- Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities
- Ability to work independently on assigned tasks while escalating appropriately
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
ACES PMO Specialist- AMZL BR, Amazon Customer Excellence System (ACES), LATAM Last Mile ACES at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where pmo was part of your work. What did you do?
- Tell me about a project where continuous improvement was part of your work. What did you do?
- Tell me about a project where lean six sigma was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
- Walk me through how you've used Excel in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Pmo, Continuous Improvement, Lean Six Sigma, Project Management, and Excel. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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