UPSAdmin Associate - Brokerage Operations
UPS is hiring an Admin Associate - Brokerage Operations. Level rates it ; you can apply on UPS.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include customer service, communication and customs clearance.
- Level classifies it as a junior role.
- Level lists 2,100+ other open roles at UPS.
AI in this role
Manage customer communications and guide clients through brokerage and customs clearance procedures.
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Managing customers communication is the main responsibility of the Brokerage CS Agent. CS Agents interact directly with existing and new potential customers. They work to provide quality customer service by guiding the customers to carry out all the necessary actions for a smooth and fast package customs clearance completion.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
How we rate this
Admin Associate - Brokerage Operations at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where communication was part of your work. What did you do?
- Tell me about a project where customs clearance was part of your work. What did you do?
- Tell me about a project where brokerage operations was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Customer Service, Communication, Customs Clearance, and Brokerage Operations. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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