Aftermarket - Supplier Support Manager - Cabin & Cargo M/F

Job Description:

Airbus Commercial Aircraft is looking for a Aftermarket Supplier Account Manager (f/m) for Cabin & Cargo  to join our Customer Services Department based in Toulouse, France.

Your working environment:

Global capital of aeronautics and European capital for space research, Toulouse is a dynamic city in the southwest of France served by an international airport. Ideally located between the Mediterranean sea and the Atlantic ocean and close to the Pyrenees mountains, it offers plenty of options for outdoor activities!

How we care for you:

• Financial rewards: Attractive salary, agreements on success and profit sharing schemes, employee savings plan abounded by Airbus and employee stock purchase plan on a voluntary basis.
• Work / Life Balance:  Extra days-off for special occasions, holiday transfer option, a Staff council offering many social, cultural and sport activities and other services.
• Wellbeing / Health: Complementary health insurance coverage (disability, invalidity, death). Depending on the site: health services center, concierge services, gym, carpooling application.
• Individual development: Great upskilling opportunities and development prospects  with unlimited access to +10.000 e-learning courses to develop your employability, 

Your challenges:

As Aftermarket Supplier Account Manager, you will be the Airbus representative and manage relationships with suppliers/vendors on the support & services perimeter.

1) Airlines and Customers Support

• Negotiate supplier support conditions in order to protect Airlines and Airbus interest for support activities (such as but not limited to Spares price, GMTBUR, GDMC..)
• Act in escalation on customer issues and contribute to communication and events with customers
• Control and run every year spares price variation

2) Be the S (Customer Services) focal point for Cargo & Cabin

• Be the primary S focal point for PE MFTs and contribute to MFT strategy
• Integrate S (on the overall support & services perimeter) view in Call for Tender selection reports
• Support procurement projects

3) Manage suppliers

• Contribute to Procurement Senior Management Meeting and Organize S Senior Management Meeting
• Drive Supplier Support Rating and associated improvement plan for Airlines and Airbus
• Lead escalation to supplier on specific topics

4) Integrate overall Support & Services view

• Contribute to Service Forum to deploy new business models
• Act in escalation on supplier support & services related issues
• Organize periodic aftermarket review with key suppliers
• Support customer services projects with impact or contribution from suppliers (A380 obsolescence, Program EIS ..)
•  Act as the focal point for continuous improvement initiatives and process optimizations across our key interfaces 
• Drive or contribute to targeted projects and initiatives in coordination with internal and external interfaces

Your boarding pass:

• Proven experience in a similar position of at least 5 years
• Knowledge of the aeronautical world is a real asset
• ​​Proactive & dynamic mindset with a strong sense of autonomy and drive​ and a positive, team-player attitude
• Proven leadership and stakeholder management skills, with the ability to drive cross-functional collaboration​ and manage complex supplier relationships
• Excellent interpersonal, communication, and negotiation skills, with proven persuasion and influencing capabilities to manage complex supplier relationships.
• ​Strong organizational​, analytical​, project management ​& change management skills, with a natural appetite for structuring data, tracking progress, and managing action plans 
• ​Problem-solving attitude​, rigorous, and reactive, with the capability to manage priorities in a dynamic environment
• Fluent in English is mandatory

Take your career to a new level and apply online now!

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This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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