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DP World

Air Exports Officer

DP World is hiring an Air Exports Officer in Auckland, New Zealand. Level rates it ; you can apply on DP World.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • Tools and skills the posting cites include Cargowise, freight forwarding and air freight.
  • Level classifies it as a mid-level role.
  • Level lists 551 other open roles at DP World.

AI in this role

Manage export airfreight bookings, documentation, and coordination with global stakeholders to ensure compliant and timely deliveries.

cargowise
freight-forwardingair-freightlogisticscustoms-compliancecustomer-service

Job Purpose

DP World is seeking an experienced Air Exports Officer to join our Global Freight team on a 12-month contract, based in Auckland, New Zealand. In this role, you will manage client export airfreight bookings and coordinate shipments from booking through to delivery, ensuring freight is processed accurately, efficiently and in line with customer and regulatory requirements. You will work closely with customers, airlines, trucking companies, agents and internal stakeholders to deliver a high level of customer service.

 

Key Responsibilities:

  • Manage export airfreight bookings, shipment processing, freight dispatch and tracking

  • Prepare and process air waybills, commercial documentation and customs/regulatory documentation

  • Coordinate with customers, airlines, agents and transport providers to ensure shipments move efficiently and on time

  • Monitor shipment milestones, provide updates and prepare customer and agent quotations

  • Complete billing accurately and maintain up-to-date operational and financial records in CargoWise

  • Ensure compliance with RACA, Customs, MPI and internal requirements while identifying opportunities for process improvement

 

Qualifications, Skills and Experience:

  • Experience in air freight export operations within the freight forwarding or logistics industry

  • Strong knowledge of air export processes, documentation and regulatory requirements

  • Experience using CargoWise or similar freight management systems

  • Strong customer service and stakeholder management skills

  • Excellent organisation, attention to detail and ability to manage competing priorities

  • Strong communication, problem-solving and teamwork skills, with a proactive approach to delivering results

 

About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door.

 

In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.

 

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

 

#LI-KP1

How we rate this

Air Exports Officer at DP World rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Freight ForwardingAir FreightLogisticsCustoms ComplianceCustomer ServiceCargowise

Questions you could be asked

  1. Tell me about a project where freight forwarding was part of your work. What did you do?
  2. Tell me about a project where air freight was part of your work. What did you do?
  3. Tell me about a project where logistics was part of your work. What did you do?
  4. Tell me about a project where customs compliance was part of your work. What did you do?
  5. Tell me about a project where customer service was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Freight Forwarding, Air Freight, Logistics, Customs Compliance, and Customer Service. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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