Air Freight Officer

UPS is hiring an Air Freight Officer. Level rates it ; you can apply on UPS.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include air freight, logistics and import export.
Level classifies it as a mid-level role.
Level lists 2,000+ other open roles at UPS.

AI in this role

Air Freight Officer responsible for managing export and import shipment operations, cargo conditions, and compliance at UPS.

air-freightlogisticsimport-exportcargo-operationssupply-chain

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Job Description:

This position requires the handling and support of the export and import operations tasks and operations process flow of shipments to ensure no disruption/irregularities on day-to-day basis.

Job Responsibilities

- To use the company internal shipment system to ensure shipment entry properly updated according to status of shipment till proper closing of shipments.

- Take the lead and ensure no disruption/irregularities to day to day shipment operations processes and with the objective to meet customer's requirements for export and import.

- To be able to be on site to check on cargo condition and ensure proper submission for export or retrieval of import shipment.

- Act as a subject matter expert and advisor regarding compliance of export and import of goods.

-Resolve issues and addresses any freight related matters for export and import.

- To update any irregularities of shipments/related matters to Superior and CS team.

- Responsible for the Safety and Security of the station.

- To support for cargo transfer when needed for import/export from terminal to facility vice versa.

- To perform any other duties as assigned by the Direct Superior/Management from time to time.

Job Requirements

- Possess a Diploma and above of any discipline, preferably in Logistics & Supply Chain.

- Minimum of 3 yrs - 5 yrs of working experience in air freight or related field.

- Knowledge of IATA regulations: Dangerous Goods (DG) Certification or knowledge is an advantage.

- To be able to deal with different internal stakeholders especially with terminal's authority, truckers when submitting cargo or retrieval of cargo.

- To be able to converse in English and Malay language to allow effective collaboration across the organization.

- Able to work independently and collaboratively when needed.

- Willing to work a 5.5 day work week. Mon-Fri afternoon shift, Sat late morning shift. The timing of the work shift may change based on future needs of the shipment arrangements.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Air Freight Officer at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Air Freight Officer is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in MY - UPSSCS MALAYSIA PENANG OFFICE/OPS (MYPNA).
The job was posted on September 22, 2026.
Seniority: mid.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Air FreightLogisticsImport ExportCargo OperationsSupply Chain

Questions you could be asked

Tell me about a project where air freight was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where import export was part of your work. What did you do?
Tell me about a project where cargo operations was part of your work. What did you do?
Tell me about a project where supply chain was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Air Freight, Logistics, Import Export, Cargo Operations, and Supply Chain. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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