Air Import Coordinator | Mangere AKL

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in more than 170 countries and with over 110,000 employees across 1,500 sites, we are proud to be a Top 5 global 3PL.

Every day, our people imagine better ways to serve a world in motion – creating smarter, safer, and more sustainable solutions for our customers.

YOUR ROLE

We are seeking a detail-oriented and proactive Air Import Coordinator to join our Air & Ocean team at Mangere.

In this role, you’ll manage end-to-end inbound airfreight shipments from pre-alert to final invoicing.

You will play a key role in ensuring compliance with customs regulations, handling temperature-sensitive cargo, and supporting high service levels across the air import operation.

WHAT ARE YOU GOING TO DO?

Specifically, you will:

• Coordinate import shipments, including pre-alert capture, milestone updates, and documentation management
• Liaise with airlines, handlers, brokers, and cartage providers to coordinate collections and deliveries
• Prepare and lodge customs and biosecurity clearances and respond to inspections or holds
• Manage billing, accruals, and cost verification to ensure timely financial closure
• Handle healthcare and temperature-controlled shipments under GDP guidelines
• Communicate proactively with overseas offices and customers on shipment progress
• Identify process improvement opportunities and participate in continuous improvement initiatives
• Maintain compliance with internal SOPs and external audit standards

WHAT ARE WE LOOKING FOR?

Our ideal candidate has experience in airfreight import operations and a strong understanding of customs clearance and freight systems. You will also have:

• Proficiency in CargoWise including job control and P2P functions
• Familiarity with Incoterms, ABF, DAFF, and airline ground handling procedures
• Dangerous Goods Awareness and/or RACA screener accreditation (desirable)
• Excellent time management, attention to detail, and communication skills
• Exposure to healthcare or temperature-controlled cargo is advantageous.

In addition to providing proof of work rights and suitable professional referees, progressed candidates will be required to undergo a medical assessment and national police check.

WHAT DO WE HAVE TO OFFER?

In addition to a challenging and rewarding work environment and competitive compensation, we are proud to offer a range of employee benefits designed to support your wellbeing, and help you thrive at work and in life.

• Personal wellbeing: prioritise your health and wellbeing through the CEVAwell program, Employee Assistance Program, Volunteer Time Off, and Life & Total Permanent Disability Insurance.
• Work-life balance: benefit from flexible, hybrid, and remote work options.
• Professional development: your growth is essential to us. Unlock your potential through secondment and internal mobility opportunities, study assistance, leadership and mentoring programs, MyLearning – our global online platform with more than 1,000 courses – early career pathways and more.
• Financial wellbeing: We care about your financial security. Enjoy exclusive offers and discounts from our partners, novated leasing, annual safety workwear reimbursement, employee referral incentives, service recognition and short-term incentive plans.

Diversity is core to who we are. By reflecting the cultures and perspectives of our customers and communities, we perform at our best. CEVA Logistics is proud to be an equal opportunity employer and welcomes applications from all qualified candidates.

#RiseInMotion #CEVALogistics #LifeAtCEVA #CareersInMotion #PeopleBehindLogistics

Disclaimer: CEVA Logistics works with a carefully selected group of recruitment partners. We are not seeking agency support for this vacancy and do not accept unsolicited resumes. Only agencies formally engaged through our HR team for a specific vacancy will be recognised, and no fees will be payable for unsolicited introductions.