Aircraft Service Agent - Queenstown

Air New Zealand is hiring an Aircraft Service Agent - Queenstown. Level rates it ; you can apply on Air New Zealand.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level lists 25 other open roles at Air New Zealand.
The role was posted within the past two weeks.

AI in this role

Kia ora!

Air New Zealand is currently looking for a permanent, part-time Aircraft Service Agent to join our team at Queenstown Airport.

What will I be doing?

Playing a key role in the operation at Queenstown Airport, you’ll be working both indoors and outdoors, up close alongside a variety of aircraft and machinery. Your duties will include baggage handling and aircraft interior cleaning.

You will need to be comfortable working in tight spaces on smaller ATR aircraft and within jet aircraft holds. This is a physically demanding role, so being fit and comfortable working in a physical environment is essential.

Role requirements

Entitled to live and work permanently in New Zealand at the time of applying (NZ Citizen, NZ Permanent Resident, or Australian Citizen)
Minimum Restricted New Zealand Driver Licence at the time of applying
Experience working in a physically demanding, safety-conscious environment
Hard-working and motivated to deliver excellent service to our customers in a safe and timely manner
Resilient, with strong time management skills and the ability to adapt to changing deadlines and priorities

Shift work roster

This part-time role sees you working between 40 and 80 hours per fortnight. You will be rostered on rotating shifts based on business needs and the flight schedule.

We operate every day between 05:30 and 22:00, including weekends, evenings, and public holidays. You will need to be flexible to work across these days and times.

If you would like to be considered for this position, please submit your application via our careers website by clicking the "Apply" button. Please note that we are unable to accept email applications.

Applications close 5 November 2026

At Air New Zealand, we are proudly committed to diversity, equity and inclusion and believe in creating a truly inclusive workplace where everyone can be themselves and thrive. Our people are our greatest asset – because while everything else we do in our operation can be replicated by our competitors, it is our people that truly set us apart. We are firm believers in celebrating the differences and diversity of thought our people bring to their roles.

Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina.

"Seek to bring distant horizons closer. Once near, seize them and make them your reality."

How we rate this

Aircraft Service Agent - Queenstown at Air New Zealand rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.