Al Programs Analyst

Surge AI is hiring an Al Programs Analyst for a remote role open to applicants in United States. Level rates it ; you can apply on Surge AI.

Level's read on this job

On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
This is listed as a remote role.
The posting mentions Anthropic, program management and cross functional leadership among its tools and skills.
Level classes it as a mid-level role.
Surge AI has 27 other open roles on Level.

AI in this role

Lead cross-functional programs and systems to enhance customer value and support AI platform data operations.

anthropic

program-managementcross-functional-leadershipoperationscustomer-support

About Us

Our mission is to raise AGI with the richness of human intelligence — curious, witty, imaginative, and full of unexpected brilliance.

Surge was founded by engineers and researchers who dreamed of building the next generation AI. We're building a platform that powers the most powerful models in the world in partnership with companies like Anthropic, Google, Microsoft, and Meta.

At Surge, we believe the path to AGI isn't just about scaling compute—it's about embracing the unlimited ceiling of human intelligence and creativity in the data that shapes these systems. Our platform combines elite human expertise with cutting-edge tools for scalable oversight, from building rich RL environments to conducting rigorous evaluations that go beyond benchmarks. We've run a profitable business from day one without raising venture funding.

The Role

As an AI Programs Analyst at Surge, you'll lead initiatives that directly impact our products and our customers. You'll collaborate closely with engineering and operations teams to solve our most complex challenges.

This role is ideal for someone who is early on in their career and thrives in rapidly scaling, high-ambiguity environments. You should be able to seamlessly pivot between daily customer calls, detailed execution in operations and product, and strategic business development conversations.

What You’ll Do

Establish and expand scalable systems, products, and processes to enhance customer support and value delivery, coordinating with engineering to implement necessary features.
Drive execution of multiple simultaneous, cross-functional projects and/or programs.
Effectively set timelines and manage teams to deadlines.
Interface with a variety of technical and non-technical stakeholders.

What We’re Looking for

Experience in program management or related roles within high-performing product companies, with a proven track record of navigating ambiguity and executing complex projects.
Have strong interpersonal skills that enable you to influence without authority, build cross-organizational support, cooperation and action.
Have a track record for being able to successfully organize, implement and manage complex programs and projects.
Are used to working through trade-offs, balancing competing priorities, and having your mind changed.
Deep interest in AI systems — direct AI/ML experience valued but not required.

How we rate this

Al Programs Analyst at Surge AI rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Al Programs Analyst is an open job at Surge AI.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in United States - Remote and is marked remote.
The job was posted on July 13, 2026.
Seniority: mid.
Applications are handled by Surge AI. Apply on Surge AI

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementCross Functional LeadershipOperationsCustomer SupportAnthropic

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where customer support was part of your work. What did you do?
Walk me through how you've used Anthropic in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Cross Functional Leadership, Operations, Customer Support, and Anthropic. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

Want an expert to read your CV for this job?

Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.

Get a free CV review Get an express CV review Check your resume with the ATS resume checker

Get new remote AI jobs (Works on AI ●●●○ or higher) by email

One email a week with the new remote AI jobs (Works on AI ●●●○ or higher), each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.

Free. One email a week. Unsubscribe in one click.