Alternative Ops Fund Accounting, AVP

Who we are looking for:

This leadership role supports a diverse portfolio of global hedge fund, fund of funds, and hybrid fund clients. Reporting to a Vice President, the AVP is responsible for overseeing the end-to-end delivery of fund administration services, ensuring timely and accurate NAV production, a strong control environment, and exceptional client service. The role provides leadership to a team of professionals, driving talent development, operational excellence, risk management, and continuous improvement. The AVP also leads strategic initiatives, including process transformation, management reporting, BCP, and risk and control programs, to enhance operational efficiency and client outcomes.

Why this role is important to us:

The team you will be joining is part of Alternative Investment Solutions (AIS), a recognized industry leader in providing fund accounting, fund administration, and risk services to hedge funds, private markets, and other alternative investment vehicles. AIS delivers fully integrated solutions across the investment lifecycle, providing clients with comprehensive front-, middle-, and back-office support to meet the evolving needs of institutional investors.

Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.

What you will be responsible for:

As Hedge Fund Accounting AVP you will be responsible for

Managing Internal Operations

• Ensure monthly and quarterly client deliverables meet or exceed clients’ expectation:
  • Review NAV calculations, fee calculations and other client reporting
  • Coordinate annual audit with external accounting firms
  • Respond to ad hoc client requests and queries promptly
• Review fund governing agreements and offering memorandums to ensure alignment of operational and accounting procedures
• Prepare and maintain robust operational processes and internal controls in accordance with State Street policies

• Drive operational excellence by ensuring service level agreements (SLAs), accuracy, timeliness, and key performance indicators (KPIs) are consistently achieved.

Client/homesite Relationship Management

• Build and maintain strong relationships with client/homesite partners through regular engagement and proactive communication.
• Develop a deep understanding of client needs and business objectives, and coordinate across teams to deliver effective solutions and support.
• Act as a key escalation point for client issues, driving timely resolution and ensuring a high level of client satisfaction.
• Take ownership of client communications, service delivery, and follow-up actions, fostering trusted partnerships and enhancing the overall client experience.
• Partner with clients and internal stakeholders to identify service enhancement opportunities and support business growth initiatives.

New Client Onboarding

• Lead and oversee the onboarding of new clients and business transitions, ensuring a seamless and controlled implementation process.
• Partner with clients, homesite teams, and cross-functional stakeholders to coordinate onboarding activities, manage risks, and ensure all deliverables are completed on time.
• Drive effective resource planning and delegation to support successful onboarding and ongoing service delivery.

Staff Management

• Provide leadership, guidance, and day-to-day oversight to the team to ensure high-quality service delivery.
• Coach, develop, and motivate team members, fostering a culture of accountability and continuous improvement.
• Drive the performance management process, including goal setting, regular feedback, and performance evaluations.

Project Management

• Lead and contribute to strategic client, operational, and business initiatives.
• Drive process improvement, automation, and control enhancement initiatives to improve efficiency, scalability, and client outcomes.
• Champion innovation and the adoption of AI and digital solutions to improve productivity, effectiveness, and client outcomes.

Risk Management

• Maintain a strong risk and control environment through adherence to internal policies, procedures, and control standards.
• Proactively identify, assess, and remediate operational risks and control gaps.
• Lead the investigation and resolution of operational incidents, ensuring timely corrective actions.
• Ensure compliance with internal and external audit requirements and regulatory obligations.

What we value:

This managerial role requires a strong combination of leadership, client relationship management, operational excellence, and risk management capabilities, supported by deep industry experience. The ideal candidate demonstrates strategic thinking, sound judgment, and a growth mindset, leveraging AI and digital solutions to drive innovation, enhance efficiency, strengthen controls, and deliver superior client and business outcomes.

Education & Preferred Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. A Master’s degree and/or professional qualifications such as CPA, CFA, ACCA is a plus

·       At least 8 years working experience in accounting / financial services related environment

·       A minimum of 3 years people management experience

·       Strong hedge fund administration experience, including performance fee calculations, hot issue allocations, share class accounting, and allocation methodologies

·       Deep understanding of alternative investment products and accounting treatments, including derivatives, swaps, options, futures, and forwards.

·       Experience with fund accounting platforms is highly desirable.

·       Proven leadership, client management, and stakeholder management skills, with the ability to drive operational excellence and business objectives.

·       Strong decision-making and interpersonal skills, with the ability to influence and collaborate across teams, functions, and regions.

• Excellent verbal and written English communication skills, with the ability to collaborate effectively and communicate complex matters clearly to clients and stakeholders at all levels.

·       Demonstrated commitment to talent development, inclusion, and building high-performing teams.

• Flexibility to support global stakeholders across different time zones when required.

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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