Americas Collections Development Manager

Key Responsibilities

Engineering Leadership

• Lead and develop high-performing software engineering teams across multiple products and services.
• Establish a culture of ownership, accountability, innovation, and continuous improvement.
• Coach, mentor, and develop engineers at varying levels of experience.
• Support workforce planning, recruitment, succession planning, and talent development.

Delivery & Execution

• We own delivery outcomes for squad initiatives, ensuring commitments are met with quality and predictability.
• Drive Agile and DevSecOps practices across the software development lifecycle.
• Manage priorities, risks, dependencies, and technical debt alongside product and architecture partners.
• Ensure engineering teams deliver scalable, reliable, and secure solutions.

Technical Excellence

• Partner with Architects and Engineers to define technical roadmaps and modernization strategies.
• Promote engineering standards including code quality, automation, testing, observability, and resilience.
• Support cloud migration, platform modernization, application decomposition, and automation initiatives.
• Drive adoption of engineering efficiency tools, AI-assisted development capabilities, and automation frameworks where appropriate.

Operational Ownership

• Ensure operational readiness and supportability of services.
• Lead incident management, problem resolution, root cause analysis, and continuous service improvement activities.
• Maintain high standards for reliability, availability, security, and compliance.
• Champion SRE and operational excellence practices.

Collaboration

• Collaborate with Product Managers, Business Stakeholders, Architects, QE, Operations, and Infrastructure teams.
• Communicate progress, challenges, risks, and achievements to senior leadership.
• Balance customer needs, business priorities, and technical considerations to deliver optimal outcomes.

Required Skills & Experience

Leadership Experience

• Demonstrated experience leading software engineering teams in a sophisticated enterprise environment.
• Experience managing technical leads, or geographically distributed teams preferred.
• Strong coaching, mentoring, and talent-development capabilities.

Technical Background

• Strong software engineering background with experience in large-scale distributed systems.
• Experience with modern software delivery practices including CI/CD, DevSecOps, and Agile methodologies.
• Knowledge of cloud platforms, containerized environments, and modern application architectures.
• Experience operating high-availability, critically meaningful technology platforms.

Delivery & Operations

• Proven track record of delivering sophisticated technology initiatives.
• Experience managing production services and operational support environments.
• Strong understanding of reliability, performance, scalability, and observability practices.

Communication

• Excellent collaborator management and communication skills.
• Ability to influence across technical and business organizations.
• Strong written and verbal communication abilities.

Preferred Qualifications

• Experience in financial services, market data, exchange connectivity, or low-latency systems.
• Experience with real-time data collection, normalization, distribution, or trading-related platforms.
• Knowledge of cloud transformation and platform modernization programs.
• Familiarity with AI-assisted engineering, automation frameworks, and software delivery optimization.
• Experience leading globally distributed engineering organizations.

What You'll Deliver

• Improved engineering delivery performance and predictability.
• Greater operational resilience and service quality.
• Accelerated platform modernization and cloud adoption.
• Stronger engineering culture, capability, and talent development.
• Increased automation, efficiency, and engineering productivity.
• Enhanced customer outcomes through reliable, scalable market data solutions.

Leadership Expectations

The successful candidate will embody LSEG's leadership principles by:

• Leading with accountability and ownership.
• Building empowered, product-focused engineering teams.
• Driving innovation while maintaining operational excellence.
• Creating an inclusive, collaborative, and high-performance culture.
• Delivering measurable business and customer outcomes.

This role offers an opportunity to shape the future of Real-Time Collections Engineering while leading teams responsible for some of LSEG's most critical market data platforms.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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