MastercardAnalyst, Analytics & Metrics
Mastercard is hiring an Analyst, Analytics & Metrics in Gurugram, India. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include business transformation, data analysis and process optimization.
- Level classifies it as a mid-level role.
- Level lists 1,100+ other open roles at Mastercard.
- The role was posted in the last few days.
AI in this role
Analytics and metrics analyst to drive business transformation, operational excellence, and process automation solutions.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Analyst, Analytics & MetricsOverview of ServicesMastercard's professional Services arm is focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting; data insights; marketing services; loyalty and analytics platforms; and more. Discover more at www.mastercardservices.com/en.
Insights and Enablement team strives to drives smarter decisions and operational excellence for Services, by leveraging data and technology.
About the Role
As a Revenue Assurance and Business Transformation professional, you are expected to:
• Develop a strong understanding of our business environment
• Engage with Services business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes
• Identify solutions to the pain-points using logical thinking, problem solving skills and leveraging better use of data & technology
• Where appropriate, identify processes that can be Centralized and conceptualize new operating model and migration plan
• Develop design documentation e.g. SOPs, system requirements, user journey maps etc.
• Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders
• Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes
All about you
- Experience in driving business transformation / digital transformation preferably for B2B services organizations
- Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving
- 3 to 4 years of experience, with an undergraduate or master's degree
- Strong project management, stakeholder management and communication skills
- Exposure to any of these domains is preferred though not essential – B2B Sales processes, Sales productivity tools (e.g. Salesforce); Data visualization and reporting platforms (e.g. Tableau) etc.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Analyst, Analytics & Metrics at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where business transformation was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where process optimization was part of your work. What did you do?
- Tell me about a project where project management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Business Transformation, Data Analysis, Process Optimization, and Project Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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