Area Manager, Super Stores Operations

Amazon is hiring an Area Manager, Super Stores Operations. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
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The role was posted in the last few days.

AI in this role

We are seeking a hands-on and results-driven Operations Area Manager to lead a functional area within one of our Super Stores fulfillment nodes in the São Paulo metro region. This role is responsible for managing frontline associates and process assistants across one or more operational areas — including inbound, processing, sortation, or dispatch — ensuring fast delivery promises across multiple daily dispatch cycles. The Area Manager will directly own safety, quality, productivity, and associate engagement for their area, executing with speed and precision in a time-critical environment.

Key job responsibilities
People Leadership: Directly manage a team of 15-50+ associates; own daily scheduling, labor allocation, real-time headcount adjustments, coaching, performance feedback, and attendance management
Productivity & Throughput: Drive area-level throughput targets (bags/minute, units/hour), manage real-time labor moves to balance flow, minimize idle time, and achieve TPH (throughput per hour) and pack station utilization goals
Quality Execution: Monitor and reduce area-level defects including mis-sorts, mis-scans, and package handling errors; execute standard work audits and escalate systemic quality issues with root cause data
Communication & Escalation: Provide real-time shift updates to Site Leader, escalate labor gaps, flow imbalances, and equipment issues promptly; participate in daily stand-ups and shift handoff reviews
Metrics Ownership: Track and act on real-time area KPIs (throughput, labor utilization, defect rates, cycle readiness); contribute to daily performance narratives and weekly operational reviews

Basic qualifications

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Speak, write, and read fluently in Portuguese
- Experience in a logistics/operations environment
- Experience in people management
- Advanced technical degree, or Bachelor's degree

Preferred qualifications

- Experience with performance metrics and process improvement and Lean techniques
- Experience in Business English skills, both verbal and written

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How we rate this

Area Manager, Super Stores Operations at Amazon rates 33 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.