MashreqAssistant Manager - Technology - Middleware & Platforms (MGN Pak)
AI in this role
Manage, configure, and support IBM API Connect environments and related middleware platforms.
Job Purpose
The role possesses skills to facilitate critical production issues support, domain expertise associated with system administration side capabilities
- Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
- Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
- Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
- Analyze logs to identify problems within the IBM API Connect environment.
- Configure and implement backup and restoration of IBM API Connect subsystems.
- Backup and restore IBM API Connect configuration data.
- Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
- Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
- Consumer maintenance including creating users, groups and roles, and security configurations.
- Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
- Enabling the third party tools like elastic to capture the analytics events for customer dash boards
- Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
- Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
- Apply product maintenance patches, interim releases, upgrades as required.
- Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
- Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
- Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss, and close issues or questions that arise.
Knowledge, Skills and Experience
- Minimum 5-8 years of Experience in Respective Application Domain and Support line
- Installation, configuration, deployment, administration and monitoring of IBM API Connect in Cloud and On Prem VMs.
- Monitor the health of the IBM API Connect environment to ensure performance and availability of APIs.
- Participate, and lead as necessary, in incident resolution calls when needed to assist root cause analysis of issues.
- Analyze logs to identify problems within the IBM API Connect environment.
- Configure and implement backup and restoration of IBM API Connect subsystems.
- Backup and restore IBM API Connect configuration data.
- Maintain CI/CD pipeline for building and deploying APIs in IBM API Connect
- Use the API Management Portal to manage the lifecycle of APIs across multiple API Catalogs.
- Consumer maintenance including creating users, groups and roles, and security configurations.
- Make IBM API Connect Developer Portal changes using the administrative menus to affect the portal configuration and Drupal themes as well as perform some look and feel content changes.
- Enabling the third-party tools like elastic to capture the analytics events for customer dash boards
- Splunk data platform expertism with advance search queries construction and monitoring and alerting setup for failures
- Configure the security of the IBM API Connect product using TLS Profiles and native oAtuh2 mechanisms to ensure a secure operating environment.
- Apply product maintenance patches, interim releases, upgrades as required.
- Deliver technical architecture related information, support technical discovery sessions, assist architect/ team lead as required, and respond to architecture, infrastructure, and security questions as required.
- Good in hardware specifications, networking requirements, and storage sizing for IBM API Connect.
- Interact with IBM Technical Support and IBM Technical Sales as required to verify, discuss and close issues or questions that arise
- Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
Good analytical / communication / people skills
Below technical skills required as per respective applications
Skills / Knowledge
Level
Must / Optional
IBM API ConnectStrongMustIBM App Connect Enterprise StrongMustOracle, Sql DatabaseMediumMustIBM MQStrongMustAzure Cloud StrongMustDevOps CI/CDStrongMustCore JavaMediumOptionalMicro ServicesMediumOptionalAIX/UNIX operating system knowledgeStrongOptionalHow we rate this
Assistant Manager - Technology - Middleware & Platforms (MGN Pak) at Mashreq rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where system administration was part of your work. What did you do?
- Tell me about a project where api management was part of your work. What did you do?
- Tell me about a project where ci cd was part of your work. What did you do?
- Tell me about a project where troubleshooting was part of your work. What did you do?
- Walk me through how you've used Ibm API Connect in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: System Administration, API Management, Ci Cd, Troubleshooting, and Ibm API Connect. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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