Associate Clinical Account Specialist- Bogotá , Colombia

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are hiring the best talent for ASSOCIATE CLINICAL ACCOUNT SPECIALIST to be located Bogotá , Colombia  (Relocation Not Applicable).

Purpose:

The Associate Clinical Account Specialist (ACAS) position is a 12-month training position for those with little to no electrophysiology (EP) experience. Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment (e.g., The CARTO® System, associated software modules and RF generator) during case procedures within an assigned territory. The expectation that is that this work leads to meeting and/or exceeding business goals.

Key Responsibilities:

• Attend all portions of the ACAS fellowship training program without exception.
• Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. Clinical Lead and other CAS), as well as the support team (i.e. field trainers, site trainers) and other internal and external partners.
• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem-solving  focus during stressful interactions.
• Respond daily to requests by email and voicemail.
• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
• Responsible for adhering to company compliance with all local and company regulations, policies, and procedures.
• This position requires up to 70% domestic travel to provide clinical and field support across the national territory, based on business need.
• Valid driver’s license
• U.S. visa preferred

• Ability to perform the physical demands of the role, including handling, moving, and lifting biomedical and 3D mapping equipment.
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Qualifications and Requirements

• Education: Bachelor’s degree is required, preferably in one of the following areas: biomedical engineering, nursing or other health care related degree.   Experience: 1-2 years of work experience within healthcare industry is preferred a minimum of 2 years of related professional experience (engineering, or healthcare setting) OR a minimum of 1 year of EP mapping experience
• Will be required to maintain sophisticated clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
• Travels: The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
• Knowledge: Advance-level digital literacy, and the ability to multitask without the direct oversight of manager required.

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