Associate Director – Territory Operations Manager

• Position Type: Individual Contributor
• Location: Korea
• Working Arrangement: Primarily remote and field-based
• Travel: Up to 50% (primarily domestic travel, with international travel as required)

Introduction to role:
In AstraZeneca's Cell Therapy division, we follow the science to explore and innovate. We are working towards treating, preventing, modifying, and even curing some of the world's most complex diseases. We have the potential to grow our pipeline and positively impact the lives of patients around the world. We are committed to making a difference and have built our business around our passion for science. Now we are fusing data and technology with the latest scientific innovations to achieve the next wave of breakthroughs.

The Associate Director – Territory Operations Manager (AD-TOM) is a regional expert supporting Patient Operations and project teams in cell therapy. As a senior technical leader, the role sets and implements compliant policies and standards for treatment centers, partners with Regional Operations Directors (RODs) on site strategy, leads research and internal reporting, and maintains up-to-date best practices.

The role expands AZ’s cell therapy footprint in oncology by building patient-centered service lines and leading complex engagements with site leadership and frontline providers. It delivers operational and clinical guidance for trials and commercial products, leads site activation, and provides ongoing operational, quality, and clinical oversight post-activation. The AD-TOM is a remote, regional role reporting to a Regional Operations Director (ROD).

Accountabilities:

• Lead and support strategic initiatives across clinical and commercial cell therapy from development to post-market.
• Be a key leader within Internal AZ teams (Program Management, QA, Manufacturing, Supply Chain, Medical Affairs, Market Access, Compliance, Sales/Marketing). 
• Establish service lines with external partners (PIs, Physicians, Nursing, Apheresis, Cell Therapy Lab, other HCPs/leadership). 
• Serve as SME, driving decisions and projects at multi-country/local levels; influence strategy, governance, and cross-functional execution. • Acts as the technical expert and authoritative source of knowledge in cell therapy workflows and brings expertise to site interactions. • Build and maintain relationships with stakeholders at assigned Sites.
• Operate within regulatory/accreditation standards (e.g., FACT) ensuring compliance, audit readiness, and continuous improvement.
• Guide clinical workflows; ensure standards; advance apheresis excellence; optimize product handling; inform health outcomes.
• Act as primary operations readiness liaison; collaborate with Supply Chain to align logistics and site needs.
• Provide exemplary customer service while building business relations with clinical/operational leaders.
• Lead cross-functional meetings to develop product/patient workflows for trials and future commercial products.
• Maintain strong collaboration with Cell Therapy Hub, Clin Ops, SMM, Supply Chain, Manufacturing, Quality, Medical, Commercial to manage customer centers and clinical care for the portfolio. 
• Oversee operational/clinical aspects of raw material collection, product receipt/storage/distribution/infusion, and COI/COC.
• Design and deliver training for junior team members.
• Lead Site activation using risk-based tools for certification, training, and monitoring. 
• Train Site HCPs on product needs; ensure COI/COC access for trained individuals with Cell Therapy Hub. 
• Oversee Site logistics and manage regional account changes with Cell Therapy Hub. 
• Respond to SOP deviations with expertise and collegiality. 
• Support/own quality records (Deviations, CAPA, Change Control) with Cell Therapy Hub and QA. 
• Travel up to 50%.

Essential Skills/Experience:

• Bachelor’s degree with thorough knowledge/hands-on experience in Cell Therapy (preferred: nursing, Life Sciences, healthcare administration, Business). 
• 8+ years in cell therapy with progressive leadership. 
• Expertise in service lines (infrastructure, resourcing, costs, quality metrics). 
• Proven delivery to timelines, cost, and quality; collaboration with internal/external providers. 
• Excellent knowledge of cell therapy standards/regulations. 
• Experience selecting/overseeing external providers and developing contracts. 

Desirable Skills/Experience:

• Advanced scientific degree; broad understanding across patient operations, manufacturing interfaces, quality, regulatory, market access; project management experience. 
• Program/Quality qualifications (e.g., PMP, CPHQ). 
• Experience across academic/Sponsor settings and countries. 
• Early-phase delivery across product lifecycle and multiple therapeutic areas. 
• Salesforce or similar CRM experience. 

Why AstraZeneca:
Here, science meets action to change how cancer is treated. You will work with colleagues across disciplines—clinicians, data scientists, engineers, operations leaders—using advanced analytics, novel biomarkers, and innovative trial designs to move breakthroughs from concept to clinic. With a deep, fast-evolving pipeline and unparalleled data resources, we empower you to take smart risks, learn quickly, and deliver for patients. We value kindness alongside ambition, encourage every voice at the table, and give you the platform, technology, and partnership network to turn bold ideas into measurable impact for people worldwide.

Call to Action:
If you are ready to lead regional cell therapy execution and help deliver the next wave of oncology breakthroughs, step forward and shape what patients will experience next!

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AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.