AWS Cloud Architect, AWS Professional Services, RCG and Pan-Amazon Strategy and Growth

Amazon is hiring an AWS Cloud Architect, AWS Professional Services, RCG and Pan-Amazon Strategy and Growth in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
Tools and skills the posting cites include AWS, cloud architecture and pre sales.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Architect enterprise cloud solutions focusing on migrations, modernization, and agentic AI architectures for AWS.

AWS

cloud-architecturepre-salesagentic-airetail-solutionsjapanese

Architect cloud solutions in Japanese and English from Tokyo for Asia-Pacific's most ambitious enterprise customers — spanning migrations, modernization, AI, and intelligent commerce. This PCA role offers the rare opportunity to also collaborate across Amazon business units, connecting AWS with Amazon's expertise in Commerce, Supply Chain, AdTech, and Customer Experience.

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team. In this role, you'll work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre-sales process, providing technical expertise and guidance throughout the customer's cloud journey.

You'll be responsible for creating and leading solution designs that address customer business outcomes (CBOs). Operating as the conduit between ProServe Account Executives and Shared Delivery Teams (SDT), you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a trusted advisor, you provide guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you share knowledge within the organization through mentoring, training, creation of reusable artifacts, and process improvements.

Your experience designing technical solutions within the technology/consulting sector will equip you to architect complex, scalable, and secure solutions tailored to each customer, translating technical concepts into business value. Your success will be linked to impacting the signing of SOWs and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.

Beyond core PCA responsibilities, you will bring expertise in AI/Agentic AI architectures and Retail/Consumer Goods (RCG) solutions. You will also contribute to a growing Pan-Amazon motion, collaborating with domain experts across Supply Chain, Advertising, Connect, and Customer Experience when pursuits require cross-Amazon expertise. Japanese fluency (written and spoken) is essential for engaging customers.

Key job responsibilities
Create and lead solution designs addressing customer business outcomes across migrations, modernization, AI/ML, and cloud-native architectures. Operate as the conduit between ProServe Account Executives and Shared Delivery Teams, ensuring proposed solutions are realistic and optimized. Provide technical expertise throughout the pre-sales process and customer cloud journey, architecting complex, scalable, and secure solutions tailored to each customer's needs. Bring particular depth in AI, Agentic AI, and RCG/Commerce verticals. Engage Japanese-speaking customers and stakeholders, delivering technical guidance and presentations in Japanese. Collaborate across Amazon organizations when pursuits span multiple business units including Commerce, Supply Chain, AdTech, and Customer Experience. Drive SOW signings and successful implementations that exceed CSAT expectations. Share knowledge through mentoring, training, and creation of reusable artifacts. Serve as a trusted advisor on emerging technologies including Generative AI, Agentic AI, and intelligent commerce solutions. Support diverse teams in making production-proven solutions discoverable and deployable across ProServe teams globally.

A day in the life
You might start by leading a migration architecture review for an enterprise customer, then shift to designing an Agentic AI solution for a retail client. Later you could be preparing a technical deep-dive for a C-suite audience, collaborating with delivery consultants on an active engagement, or shaping a cross-Amazon pursuit with domain experts. You operate across technologies and languages, bringing the right AWS and Amazon capabilities to each customer's unique challenges.

About the team
This team is small, high trust, and operates with startup intensity inside Amazon's scale. We support the top RCG customers globally — unique market makers in their space. You will be partnered with domain experts who have built production-proven solutions connecting Amazon business units to enterprise customers. The team has direct engagement at the most senior levels of AWS and Amazon. We value people who move fast, think globally, and earn trust by making everyone around them more effective.

Basic qualifications

- 7+ years of technical specialist, design and architecture experience
- Experience communicating technical concepts to diverse audiences in pre-sales environments
- Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
- Speak, write, and read fluently in Japanese at a business level or above (N1+)

Preferred qualifications

- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field
- AWS Associate level certification
- Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders
- Experience working cross-functionally and across regions
- Knowledge of Amazon business units and operational models (e.g., Commerce, Supply Chain, Advertising, Customer Experience) and how they create value for enterprise customers.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

AWS Cloud Architect, AWS Professional Services, RCG and Pan-Amazon Strategy and Growth at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

AWS Cloud Architect, AWS Professional Services, RCG and Pan-Amazon Strategy and Growth is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in JP, 13, Tokyo.
The job was posted on June 29, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Cloud ArchitecturePre SalesAgentic AIRetail SolutionsJapaneseAWS

Questions you could be asked

Tell me about a project where cloud architecture was part of your work. What did you do?
Tell me about a project where pre sales was part of your work. What did you do?
Tell me about a project where agentic ai was part of your work. What did you do?
Tell me about a project where retail solutions was part of your work. What did you do?
Tell me about a project where japanese was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Cloud Architecture, Pre Sales, Agentic AI, Retail Solutions, and Japanese. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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