Bankruptcy Manager

About this role:

Wells Fargo is seeking a Bankruptcy Manager to join Consumer Banking and Lending Operations.

In this role, you will:

• Supervise and provide guidance to Bankruptcy managers and teams in procedural tasks and processes

• Manage daily administrative, operations and service level agreements

• Ensure all local, state and regulatory compliance requirements are met

• Identify opportunities for process enhancements and risk control in bankruptcy claims

• Oversee complex issues to maximize efficiency and enhance customer service

• Consult with Management or team to optimize bankruptcy and collection efforts

• Partner with Bankruptcy Managers to identify issues and improve bankruptcy and collections efforts

• Collaborate and consult with peers, management, and Bankruptcy team

• Interact directly with bankruptcy agencies, courts, internal and external customers

• Manage allocation of people and financial resources for Bankruptcy

• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 5+ years of Loss Prevention, Bankruptcy or Customer Service experience in the financial industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 2+ years of leadership experience

Desired Qualifications:

• Proven leadership experience managing bankruptcy/Default operations teams within consumer lending, preferably Auto Finance.

• Strong knowledge of Chapters 7, 11, and 13 bankruptcy processes, regulations, and servicing requirements.

• Demonstrated ability to lead operational transformations, process improvements, and technology implementations.

• Experience managing vendor relationships, performance oversight, and risk and control frameworks.

• Outstanding analytical, communication, and stakeholder management skills, with the ability to influence partners across Operations, Legal, Risk, Compliance, and Technology.

Must be able to work at the location in a hybrid capacity

401 Las Colinas Blvd W Bldg. A Irving, TX 75039

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.