Shield AISan Diego, California$130k-$240k
$130k-$240kjust now
JobgetherPosted today
Bilingual Member Outreach & Award Qualification Virtual Assistant at Jobgether scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.
Remote (Australia)Full-time
AI in this role
Bilingual virtual assistant needed for member outreach, award qualification, and CRM data management in a fully remote role.
crm
customer-supportcommunicationdata-entryorganization
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Bilingual Member Outreach & Award Qualification Virtual Assistant based in Australia.
This role supports a large member community through proactive, personalized outreach and award-qualification activities.
You will connect with members by phone, SMS, and email, helping them understand and complete an established recognition process.
The position combines customer engagement, administrative coordination, data management, and consistent follow-up.
You will build rapport while following structured processes, scripts, qualification questions, and documentation requirements.
Accurate CRM management will be essential for tracking member interactions, statuses, deadlines, and next steps.
You will work independently while contributing to a broader outreach operation designed to support a large and growing member base.
The role is fully remote and offers an opportunity to develop your skills in customer support, outreach, CRM, and virtual assistance.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Customer SupportCommunicationData EntryOrganizationCrm
Questions you could be asked
- Tell me about a project where customer support was part of your work. What did you do?
- Tell me about a project where communication was part of your work. What did you do?
- Tell me about a project where data entry was part of your work. What did you do?
- Tell me about a project where organization was part of your work. What did you do?
- Walk me through how you've used Crm in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Customer Support, Communication, Data Entry, Organization, and Crm. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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