Brokerage Client Assistant (Advisor Support)

About this role:

At Wells Fargo, a Brokerage Client Assistant helps drive an exceptional client experience. You will work closely with Financial Advisors and cross-functional partners to support client needs, enhance service delivery, and build strong relationships. You’ll serve as a key point of contact for clients, managing day-to-day service requests, supporting account maintenance, and ensuring operational excellence.

In this role, you will:

• Support the Financial Advisory teams and their clients by providing account servicing, maintenance, new account opening, and completing various other administrative tasks
• Identify ways to improve Associate Support Team (AST) Brokerage Client Support processes and offer AST Brokerage Client Support work group ideas
• Perform moderately complex administrative and operational tasks within AST Brokerage Client Support functional area
• Assist with day-to-day client servicing requests
• Responding to inquiries and requests for researching account related issues
• Receive direction from supervisor and Financial Advisory functional area and escalate non-routine questions
• Interact with Financial Advisory functional area and AST leadership on wide range of inquiries or requests

Required Qualifications:

• 1+ years of Brokerage and Client Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training or education

Desired Qualifications:

• 1+ years relevant experience in brokerage operations, financial services and investment back-office
• Strong understanding of US brokerage account types, securities and basic investment products
• Familiarity with trade lifecycles, settlement processes and reconciliations
• Excellent attention to detail, accuracy and documentation skills
• Strong communication skills, both written and verbal

Job Expectations:

• Willing to work US hours
• Willing to work onsite (BGC office)

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.