Business Analyst | DSP, MEATR Delivery Service Partners

AI in this role

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Business Analyst for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers

We're seeking Business Analyst for our Delivery Stations. In this role you will be responsible to expand and manage operations for a new delivery channel, people and performance management and driving the operational plan.

Key job responsibilities
• Monitor planning metrics, compare actuals against plans (Daily/Weekly/Monthly), identify gaps, conduct in-depth analysis, and collaborate with stakeholders to address them.
• Address daily capacity challenges and serve as the primary point of contact for planning with site and operations teams.
• Take ownership of end-to-end long-term improvement initiatives, focusing on key performance indicators (KPIs) such as planned driver utilization% and LH loaded drive time.
• Lead weekly capacity planning cycles, incorporate stakeholders' requests, and ensure efficient planning.
• Educate stakeholders on capacity planning topics and promote a self-service approach.
• Collaborate with Business Intelligence partners to request and develop dashboards and tools for S&OP execution.

- Sit at the intersection of planning and Operations, translating data into accurate, executable capacity plans
- Drive KPIs that matter: driver utilization and loaded drive time
- Lead the weekly planning cycle end to end and see your work hit the ground within days
- Build dashboards and tools with BI partners to make planning faster and self-service
- Grow in a team that sets ambitious goals and rewards people who invent better ways to reach them

A day in the life
Core Job Fundamentals:

1- Monitoring performance of the program daily.
2- Own network compliance score for the associated accounts.
3- Coordinating with various stakeholders to resolve partners escalations.

Internal stakeholders:
Program POC
DS Manager
DS Team Leaders
Fleet Supervisor
Procurement
Payment Team
Learning Ambassador

Basic qualifications

- Speak, write, and read fluently in English
- Experience in an operational role
- Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
- Experience working with data analytics and using these metrics to identify problems

Preferred qualifications

- Bachelor's degree

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Business Analyst | DSP, MEATR Delivery Service Partners at Amazon rates 15 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.