Level

Amazon

Business Analyst, Operations Integration & AI Transformation

Amazon is hiring a Business Analyst, Operations Integration & AI Transformation in Istanbul, Türkiye. Level rates it ; you can apply on Level.

AI in this role

Drive operations integration and AI transformation by replacing manual workflows with custom automation, AI/ML tools, and data pipelines.

chatgptclaudekiroamazon-qawssql
business-analysisautomationai-mldata-analysisprocess-optimization
We're looking for a Business Analyst who wants to replace manual, repetitive work with automation and AI, not just report on it. You'll work directly with operations leaders to find where a process is still done by hand, then help build the tool, pipeline, or model that replaces it.

You'll spot where automation, AI/ML, or a new application could remove manual effort from daily operations
You'll turn real operational problems into clear requirements an engineering team can build from
You'll dig into the data yourself - SQL, root-cause analysis, and defining the metrics that prove a solution worked
You'll validate that what gets built is accurate and actually gets used, not just shipped
You'll help take a solution that works in one place and make it work everywhere

Key job responsibilities
- Identify opportunities to improve operational processes through automation, AI/ML, and application-based solutions
- Translate business problems and requirements into scalable technical solutions, partnering with engineering and data science teams
- Perform data analysis and root-cause analysis using SQL, and define the success metrics each solution will be measured against
- Support development, testing, deployment, and adoption of automation, AI/ML solutions, and applications, including coordinating user acceptance testing with stakeholders
- Validate data and solution outputs against ground truth to confirm accuracy and real business value before and after launch
- Identify opportunities to scale a solution that works in one location across the wider region
Stay current with emerging AI, cloud, and analytics technologies, and bring relevant ones back to the team

About the team
Our team builds the AI and automation products that run operations across the Middle East, Africa and Turkey. We focus on the decisions people make by hand, hundreds of times a week, from data that already exists, and turn them into tools with a named business owner on the other end. We measure ourselves in hours returned to operators, defects removed, and cost avoided, not in projects started. We build once for the whole region and adapt by configuration, not by rebuilding, so a solution that works in one country can reach five.



Basic qualifications

- Hands-on experience using generative AI tools (e.g., Claude, Kiro, ChatGPT, Amazon Q) to support analysis, research, or productivity
- Experience using AWS services for data storage, processing, or analytics
- Experience with AI/ML, Generative AI, or automation/application development

Preferred qualifications

- Experience delivering a data or technology solution from concept through deployment
- AWS certification(s), such as AWS Certified AI Practitioner or AWS Certified Cloud Practitioner

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Business Analyst, Operations Integration & AI Transformation at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Business AnalysisAutomationAI MLData AnalysisProcess OptimizationChatGPTClaudeKiro

Also common in business analyst jobs at this level

Pay

Typical business analyst job
$108k

This posting doesn't list pay. Use the typical business analyst figure when pay comes up. See business analyst jobs

Questions you could be asked

  1. Tell me about a project where business analysis was part of your work. What did you do?
  2. Tell me about a project where automation was part of your work. What did you do?
  3. Tell me about a project where ai ml was part of your work. What did you do?
  4. Tell me about a project where data analysis was part of your work. What did you do?
  5. Tell me about a project where process optimization was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Business Analysis, Automation, AI ML, Data Analysis, and Process Optimization. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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