Business Banking Relationship Manager.Egypt- SMEs.Retail Banking

Mashreq is hiring a Business Banking Relationship Manager.Egypt- SMEs.Retail Banking. Level rates it ; you can apply on Mashreq.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include Salesforce, sales and relationship management.
Level classifies it as a mid-level role.
Level lists 312 other open roles at Mashreq.
The role was posted in the last few days.

AI in this role

Manage business banking relationships and drive liability portfolio growth by acquiring and serving SME clients in Egypt.

salesforce

salesrelationship-managementb2b-salescold-callingnegotiation

To Promote and sell various liability products offered by the bank, aiming to attract low cost deposits from diverse customer segments, and sources current and savings accounts.
Promote the payment / collection solutions as deemed suitable to the clients’ business model.
Approach new customers through existing leads, referrals, cold calling etc. and maximizing lead generation.
Achieves assigned monthly target.
Expand the trade business with borrowing / non-borrowing clients.
Offering comprehensive cash management solutions to clients including collections / payment solutions.
Promote the online banking whenever / wherever applicable.
Proactively drive new-to-bank business to grow Business Banking presence in the identified target segments in order to achieve the target in Liabilities portfolios to cater for the planned growth.
Ensure satisfactory account conduct of BB accounts, early rectification of various related issues, in addition to revenues generation.

To provide Mashreq Bank customer’s financial services which meet customer’s expectations by delivering an unbiased, competent, timely and problem free service.
Ensure achievement of set liabilities targets on an ongoing basis.
Enhancing relationship revenue from existing portfolio accounts by cross-selling and up-selling products.
Attend Monthly/weekly daily sales meetings with ASM and commit to sales targets.
Ensure customer satisfaction to sell more effectively and expand business accounts & liabilities market share.
Contact prospect customers on a daily basis, using direct approaches telephone, to meet & set appointments with customers.
Conduct outside sales calls for potential Customers
Be a team player and contribute to achievement of goals targets based on MBOs/ KPIs, Also to support and coach new staff to make easier their assimilation in the MB family.
Resolve complex customer complaints.

Minimum 2-3 years of experience in RM role. Should be customer focused, achievement, target & sales oriented.
Good command in spoken English and either Arabic, also good writing skills in English.
Strong selling skills is required.
Ability to work under pressure.
Problem Solving & interpersonal skills.
Awareness of payment / collection solutions is a must.

How we rate this

Business Banking Relationship Manager.Egypt- SMEs.Retail Banking at Mashreq rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Business Banking Relationship Manager.Egypt- SMEs.Retail Banking is an open job at Mashreq.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Egypt.
The job was posted on November 1, 2026.
Seniority: mid.
Applications are handled by Mashreq. Apply on Mashreq

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

SalesRelationship ManagementB2b SalesCold CallingNegotiationSalesforce

Questions you could be asked

Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where relationship management was part of your work. What did you do?
Tell me about a project where b2b sales was part of your work. What did you do?
Tell me about a project where cold calling was part of your work. What did you do?
Tell me about a project where negotiation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Sales, Relationship Management, B2b Sales, Cold Calling, and Negotiation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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