Business Management – Data Operations & Operational Excellence Specialist– Student Placement 2027

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

Duration: 12 months

Location: Maidenhead

The Data Operations & Access Management Specialist provides support across a broad range of business management, data integrity, access governance, and operational reporting activities. The team ensures data consistency, system hygiene, compliance with internal controls, and timely reporting across multiple business processes.

You will join our Pharmaceutical business and gain exposure to business operations, data governance, reporting, analytics, and cross-functional stakeholder management.

As part of the Global Medical Safety (GMS) organisation, this role also provides visibility into several pharmacovigilance‑adjacent activities, including data quality processes, safety‑related reporting, and interactions with global safety systems. While the position does not require prior pharmacovigilance knowledge, students will gain indirect exposure to PV operations and supporting activities that contribute to patient safety.

This is an office‑based role with global reach, collaborating with colleagues across multiple departments, functions, and countries.

This placement offers a unique opportunity to work at the intersection of data quality, systems access management, operational reporting, and governance, supporting multiple business-critical processes while developing hands-on experience with industry‑standard digital tools (Excel, SharePoint, Power Platform, Power BI).

Main duties and responsibilities:

• Perform data reconciliation and quality checks to ensure consistency, completeness, and accuracy across multiple systems
• Act as a point of contact for data‑related queries and support updates to key data attributes (e.g., cities, states)
• Support periodic access governance cycles, including role‑based access reviews and ad hoc access‑change requests
• Review, prepare, and manage annual access files, including role sorting, identifying relevant approvers, and communicating outcomes
• Coordinate and process bulk onboarding requests, including submission of system access requests and related support items
• Participate in training reconciliation activities, including data review and stakeholder follow‑ups
• Manage and process SharePoint and shared‑drive access requests, ensuring appropriate governance of shared content
• Prepare and deliver recurring operational reports, including LMS vendor staff reporting and product‑specific monthly volume reports
• Support weekly “Out of Cycle” reporting by preparing files, liaising with vendors, and consolidating response comments
• Perform PQC referral timeliness reporting, including vendor coordination and maintaining accurate summary files
• Prepare SUSAR notification reports, consolidate feedback, determine scoring categories, and liaise with business stakeholders
• Conduct quarterly analytics activities, including QLIK data pulls, trend analysis, and updating PowerPoint summaries
• Contribute to workflow trending analysis and associated reporting (where applicable)
• Collaborate with cross‑functional global teams and contribute to onboarding, knowledge transfer, and student cohort engagement activities

Requirements of the role:

• 2 years of degree-level study completed
• A minimum of 2:1 achieved in first year of study
• Preferred degrees: Data, Business, Analytics, Computer Science, Information Systems, STEM, or other relevant fields

Key skills and competencies:

Technical Skills

• Advanced Excel capability, including Pivot Tables, lookups
• SharePoint: ability to manage access, update libraries, and maintain shared structures
• Power Apps & Power Automate (preferred): ability to support or build simple workflows/automation
• Power BI (preferred): ability to support dashboard updates or data modelling
• Strong general digital literacy and ability to learn new systems quickly

Data & Analytical Competencies

• High level of accuracy, attention to detail, and commitment to data integrity
• Ability to manage, interpret, and reconcile data from multiple sources
• Strong analytical and problem-solving skills

Business & Professional Skills

• Excellent communication skills, both written and oral
• Ability to prioritise and manage workload independently
• Strong organisational and time‑management skills
• Ability to work cross‑functionally with internal teams globally
• Adaptable and flexible team player
• Self‑motivated and proactive in seeking opportunities to learn
• Comfortable receiving and acting on feedback
• Ability to handle recurring weekly/monthly cycles reliably and consistently

Please note that our office will be relocating to central Maidenhead from October 2026. Applicants should ensure that this location is suitable for them.

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