Business Manager - AI Coding Tools Strategy & Analytics

Capital One is embarking on a bold new enterprise imperative to Transform Analysis with AI across the company. This imperative will transform how enterprise data, AI, and analytical capabilities are delivered and consumed across the company to drive business outcomes, accelerate analytical workflows, and create more seamless experiences for our analysts and modelers. The newly formed Analysis, Data Consumption & Integrations product tower within Enterprise Products & Experiences brings together foundational data capabilities, analyst and modeler workflows, and enterprise analytical platforms in a more integrated way.

The Analysis Product team within ADCI drives the product experience for AI tools and capabilities adopted by non-engineering, analysis-driven roles across the enterprise, such as data scientists, data analysts, business analysts, strategy analysts, product managers, and underwriters. As a Business Manager on the Analysis Product Strategy & Analytics team, you will drive deep data-informed understanding of how analysts use AI tools, and develop hypotheses on their impact on business processes and outcomes. You will validate these hypotheses using telemetry, AI tooling usage data, and business metrics while partnering closely with data analysts and engineers supporting data pipelines and analytics. You will also develop product manager and executive-facing narratives and conclusions from these analyses.

Key Responsibilities

• Define critical business questions and translate into concrete, actionable analyses
• Define metrics for tracking Claude Code usage, cost, and effectiveness; and the “so what” implications for business decisions
• Become the subject matter expert on Claude Code usage data; this role is expected to be hands on in the data
• Leverage BI and dashboard tooling (Quicksight) to build recurring reporting that scale beyond one-off requests
• Partner with data analysts and product to define new data needs to support usage analyses at scale
• Ensure data quality, lineage, and definitions (e.g., what counts as an "active user," how cost is attributed) are documented and consistent across analyses
• Distill complex analyses into clear, decision-ready narratives for executive audiences
• Build and maintain executive-facing presentations that communicate high-level usage, adoption, and cost trends
• Anticipate the follow-up questions leadership will ask and come prepared with the underlying data to answer them

Basic Qualifications:

• At least 3 years of professional experience performing analysis
• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
  • A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 5+ years of experience in analysis
• 2+ years of experience in financial services
• 1+ year of experience in consulting
• 2+ years of experience in people management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).