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Shell

Business Operations Intern

Shell is hiring a Business Operations Intern in Kuala Lumpur, Malaysia. Level rates it ; you can apply on Shell.

Level's read on this job

  • Little AI ●○○○ is how Level rates this role: aI is not part of the work.
  • The posting mentions Microsoft Excel, Microsoft PowerPoint and recruitment among its tools and skills.
  • Level classes it as an internship.
  • Shell has 127 other open roles on Level.
  • Posted within the past week.

AI in this role

Coordinate end-to-end recruitment and onboarding processes for retail programmes as a business operations intern.

Microsoft ExcelMicrosoft PowerPoint
recruitmentcoordinationhuman-resourcesadministrative-supportdata-analysis
Wilayah Persekutuan Kuala Lumpur, Malaysia


Worker Type:

Interns (Fixed Term) (Trainee)


Posting Start Date:

November 2, 2026


Job Description:

Business Operations Intern


Key Responsibilities:
  • Coordinate end-to-end recruitment processes for new retailers, cluster retailers, and the Station Manager Development Programme, including applicant screening, interview coordination, participation in assessment activities, result communication, and reporting.
  • Identify and explore new recruitment channels and opportunities, including online platforms, social media, educational institutions, and collaboration with government agencies.
  • Monitor retailer talent pipeline health and support initiatives to ensure sufficient candidate availability across regions.
  • Support the review and refresh of Site Policy and Procedures Manuals.
  • Assist in the execution and administration of commercial terms within retailer contracts and propositions.
  • Manage end-to-end onboarding activities for the Station Manager Programme to ensure smooth integration, readiness, and compliance.
  • Support recruitment projects, events, and assignment-based activities related to retailer and station manager recruitment programmes.
  • Coordinate interview scheduling and logistics with candidates, hiring panels, and internal stakeholders.
  • Maintain recruitment trackers, dashboards, and documentation to support operational reporting and decision-making.

Requirements:
  • Currently pursuing a Bachelor's Degree in Business Administration, Human Resources, Management, Marketing, or a related discipline.
  • Available for a full-time internship commitment of 4 to 6 months.
  • Strong multitasking skills with the ability to manage multiple assignments and priorities simultaneously.
  • Good project coordination and organizational skills, with the ability to manage timelines and stakeholder engagements.
  • Strong attention to detail, particularly when reviewing applications, maintaining records, and coordinating recruitment activities.
  • Proactive, resourceful, and able to work independently as well as collaboratively within a team.
  • Excellent verbal and written communication skills.
  • Proficient in Microsoft Office applications, particularly Microsoft Excel (including functions such as VLOOKUP, data sorting, filtering, and basic data analysis) and PowerPoint.
  • Experience in coordinating events, projects, student activities, or recruitment-related initiatives will be an added advantage.

What we offer


You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.


  • Progress as a person as we work on the energy transition together.
  • Continuously grow the transferable skills you need to get ahead.
  • Work at the forefront of technology, trends, and practices.
  • Collaborate with experienced colleagues with unique expertise.
  • Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
  • Benefit from flexible working hours, and the possibility of remote/mobile working.
  • Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.
  • Take advantage of paid parental leave, including for non-birthing parents.
  • Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
  • Grow as you progress through diverse career opportunities in national and
  • international teams.
  • Gain access to a wide range of training and development programmes.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

How we rate this

Business Operations Intern at Shell rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

RecruitmentCoordinationHuman ResourcesAdministrative SupportData AnalysisMicrosoft ExcelMicrosoft PowerPoint

Questions you could be asked

  1. Tell me about a project where recruitment was part of your work. What did you do?
  2. Tell me about a project where coordination was part of your work. What did you do?
  3. Tell me about a project where human resources was part of your work. What did you do?
  4. Tell me about a project where administrative support was part of your work. What did you do?
  5. Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Recruitment, Coordination, Human Resources, Administrative Support, and Data Analysis. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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