Business Operations Mgr, UKGI AWS SMGS Ops Sales Ops-WWPS

Amazon is hiring a Business Operations Mgr, UKGI AWS SMGS Ops Sales Ops-WWPS in London, United Kingdom. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this sales role Uses AI ●●○○: an ordinary role that requires AI tools.
The posting mentions data analysis, generative AI and business operations among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Drive operational excellence and deploy generative AI solutions for sales operations and analytics at AWS WWPS.

data-analysisgenerative-aibusiness-operationsforecastingdashboard-creation

WWPS Business Operations is seeking a driven and talented Business Operations Analyst to play a critical role within the Worldwide Public Sector Field Sales Operations organization.

This role will serve as an important point of coordination across WWPS Sales, Business Operations, Finance, technical teams, and other cross-functional organizations. The successful candidate will help develop scalable operational mechanisms, generate actionable business insights, create strategic narratives, and support operating cadences that enable growth across the Worldwide Public Sector organization.

Additional key focus of the role will be supporting the development, deployment, and adoption of Generative AI solutions that improve operational productivity, data quality, business visibility, and decision-making. The analyst will partner with business and technical teams to identify high-value use cases, automate recurring activities, and scale successful solutions across WWPS.

Data analysis is central to Amazon’s culture, and this role will have a direct impact on business strategy and execution. The analyst will transform complex usage, pipeline, financial, and operational data into clear insights and recommendations for Field Sales Operations, Sales leaders, and senior WWPS leadership.

Success in this position requires strong analytical capabilities, sound business judgment, excellent communication skills, and the ability to work effectively across multiple organizations. The ideal candidate will be comfortable operating in an ambiguous environment, managing multiple priorities, and translating business requirements into scalable processes, reporting mechanisms, and technology-enabled solutions.

Key job responsibilities
• Analyze usage, pipeline, financial, and operational data to generate insights, identify trends, and support data-driven decision-making.

• Leverage GenAI to enhance, develop, and maintain dashboards, reports, and recurring metrics to track business performance and support leadership reviews, while driving adoption of GenAI-enabled reporting and analytics solutions across WWPS.

• Support business planning and operational cadences, including forecasting, pipeline reviews, and performance reporting.

• Partner with cross-functional teams to gather requirements and deliver scalable analytical and reporting solutions.

• Create clear summaries, reports, and narrativees that communicate key findings, risks, and opportunities to stakeholders.

• Identify opportunities to improve processes, data quality, and operational efficiency through automation and analytical tools, including GenAI-enabled solutions.

• Support ad hoc analysis and strategic initiatives for Sales and Business Operations teams across WWPS.

Basic qualifications

Experience in finance, business management and sales operations
Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
Experience with sales CRM tools such as Salesforce or similar software
Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Preferred qualifications

5+ years of finance, business management and sales operations experience
Experience working within a high-growth, technology company

Basic qualifications

- Experience with sales CRM tools such as Salesforce or similar software
- Experience using Microsoft Excel to manipulate and analyze data
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

Preferred qualifications

- Experience working within a high-growth, technology company
- Experience in finance, business management and sales operations

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Business Operations Mgr, UKGI AWS SMGS Ops Sales Ops-WWPS at Amazon rates 55 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Business Operations Mgr, UKGI AWS SMGS Ops Sales Ops-WWPS is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in GB, London.
The job was posted on August 25, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Data AnalysisGenerative AIBusiness OperationsForecastingDashboard Creation

Also common in sales jobs at this level

AI agents Machine learning LLM Azure NLP Google Cloud

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where data analysis was part of your work. What did you do?
Tell me about a project where generative ai was part of your work. What did you do?
Tell me about a project where business operations was part of your work. What did you do?
Tell me about a project where forecasting was part of your work. What did you do?
Tell me about a project where dashboard creation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Data Analysis, Generative AI, Business Operations, Forecasting, and Dashboard Creation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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