Business Support Coordinator - Clinical Project Teams Administrative Support

At AstraZeneca, every employee makes a difference to patient lives every day. Development Operations brings together specialist groups to drive critical activities in early and late-stage medicines development. We have deep expertise in study and site management, data management, technical systems and processes, and collaboration with Contract Research Organisations and partners to deliver fast, efficient, ethical, high-quality clinical trials worldwide.

This position sits within BioPharma ClinOps Business Support, providing dedicated support to 40 Leaders and enabling Clinical Project Teams to deliver clinical trials. We strive for operational excellence, continuous improvement, and responsive solutions that free Leaders and CPTs to focus on advancing life‑saving medicines for patients. We are committed to refining how we work through optimization, automation, and smart adoption of AI tools, reducing manual effort, enhancing consistency, and ensuring reliable results while safeguarding confidentiality, compliance, and quality.

Reporting to the Business Support Leader, this role provides high‑level support to Clinical Project Teams. We seek an enthusiastic, driven, and flexible individual with extensive experience in an English speaking, fast‑paced, complex, global environment.

Your accountabilities:

• Work collaboratively with global colleagues to deliver a lean, consistent and professional global support service, including knowledge sharing and training within the Business Support team.

• Be an expert in using technology, automation and AI tools to efficiently complete tasks and propose technology based solutions.

• Manage and create Purchase Orders.

• Control projects under general guidance from your internal clients ensuring delivery of outputs according to plan, reviewing and refining plans as necessary.

• Prepare documents, materials, agendas and presentations.
• Plan, organize, and schedule your own workload, so that all activities are completed accurately and on time while using and developing best practices.

• Schedule and coordinate regular team meetings across global time zones, managing invitations, agendas and meeting logistics.

• Capture, draft and distribute meeting minutes, create and maintain action logs and follow up with owners on due dates.
• Prepare, format and review slide decks and materials for team meetings, governance forums and project updates.

• Set up and maintaining the teams’ collaboration tools such as SharePoint sites, Teams channels, vacation trackers and e-mail distribution lists.
• Organize documentation and logistics for workshops, face-to-face meetings and team events, including interactions with HCP’s.

• Act as a point of contact for CPT Leaders on admin matters, agreeing priorities and allocation of support, and escalating capacity or scope questions to the Business Support Leader.

• Identify opportunities to streamline recurring CPT admin tasks using automation and AI tools, while safeguarding the confidentiality of clinical programme information.

Essential requirement for the role:

• Fluent written and spoken English skills (C1 level)

• Significant experience in admin support in an international business environment.

• Excellent technical skills, proficient in Microsoft Office tools such as Outlook, MS-Teams, PowerPoint and SharePoint Online.

• Entrepreneurial thinking with respect to use of Gen AI tools and automation tools such as Power Automate.

• Good communication and interpersonal skills.

• Experience and confidence using virtual meeting technologies such as Teams and Zoom.

• Ability to manage multiple projects/tasks/assignments simultaneously and effectively.

• A strong self-starter with excellent internal customer support skills.

Desirable experience for the role:

• Experience of working in a pharma or healthcare environment.

• Experience in implementing Efficiency protocols and using AI tools in admin processes.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.