DoctolibParis, Paris, France
AmazonPosted 4d ago
L1
Carrier Manager, Cross Border Ops, Amazon Transportation Services
Carrier Manager, Cross Border Ops, Amazon Transportation Services at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
MX, DIF, Mexico Citymidfull-time
AI in this role
Manage cross-border transportation operations and third-party carrier performance for Amazon between the US and Mexico.
excel
supply-chaincross-border-operationscarrier-managementcontinuous-improvementnegotiation
The ideal candidate is able to drive 3P carrier performance for warehouse, sorting, imports, and transportation processes. The role is expected to drive continuous improvement and design operations that guarantee quality, speed, and cost to serve for our customers.
Candidates for this role must be able to influence without authority while also driving 3P alignment to Amazon performance standards. This role is accountable for weekly and monthly business reviews for carrier performance. Candidate must also be able to influence internal stakeholders to drive end to end supply chain alignment considering complexities in border crossing operation.
The ideal candidate is decisive and able to make decisions at critical times and whilst under pressure. You must be able to lead a carrier operation, be sensitive to the needs of customer, peers, and stakeholders, and demonstrated ability to work in a fast-paced, deadline-oriented work environment.
Role is located in Amazon MEX16 in Mexico City with flexibility to travel to any US/MX border city such as Nuevo Laredo-Laredo, Tijuana-San Diego, Ciudad Juarez-El Paso.
Key job responsibilities
* Daily, Weekly and Monthly Business Reviews with carriers to ensure data-driven improvements
* Drive continuous improvement projects in 3P managed operations
* Execute tactical decisions for the benefit of customers
* Understand customs and border crossing complexities to make the correct short term decisions, while designing long term solutions
* Define mechanisms to audit and improve 3P performance
* Document standard work and conduct training
Candidates should exhibit the following trait:
* Demonstrated strong negotiation skills through document writing and verbal communication
* Strong knowledge of customs compliance and trade regulations, understanding the nuances and risks
* Sound understanding of business financials, and ability to use data to drive cost improvements through efficiencies proposals or negotiations
* Proven analytical and data driven skills, able to both drill down big data and complement with operational anecdotes to drive conclusions and actions
Basic qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Supply ChainCross Border OperationsCarrier ManagementContinuous ImprovementNegotiationExcel
Questions you could be asked
- Tell me about a project where supply chain was part of your work. What did you do?
- Tell me about a project where cross border operations was part of your work. What did you do?
- Tell me about a project where carrier management was part of your work. What did you do?
- Tell me about a project where continuous improvement was part of your work. What did you do?
- Tell me about a project where negotiation was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Supply Chain, Cross Border Operations, Carrier Management, Continuous Improvement, and Negotiation. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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