Chief of Staff

Job Description

As Director, Chief of Staff, you will report to the Head of CoCounsel Legal engineering, and serve as their Chief of Staff, working closely with senior leaders across Thomson Reuters to address key challenges and opportunities. This leader will be instrumental in strategic planning, resource and budget management, process improvement and cross-functional alignment, enabling the organization to deliver innovative AI-powered products effectively and achieve key business objectives. 

The role provides analytical and decision support to help steer the long-term strategic direction of the organization, enables timely and informed decision-making, and owns the operationalization and execution of strategic priorities. 

The ideal candidate has a strong technical foundation, enabling them to bridge engineering execution with operational strategy and drive high-impact projects across the organization. They will be data-driven, self-motivated, intellectually curious, a fast learner, detail-oriented and able to move quickly while staying focused on high-impact priorities. 

Key Responsibilities 

• Partner with the Head of CoCounsel Legal engineering to define, drive and operationalize the organization's strategic priorities, annual plan and long-term roadmap; own the follow-through from decision to delivery. 

• Build and run the operating rhythm for the leadership team: staff meetings, quarterly business reviews, planning cycles, offsites and leadership forums, ensuring priorities, owners and deadlines are clear and tracked. 

• Research, analyze and synthesize information to frame options, trade-offs and recommendations that enable fast, well-informed decisions. 

• Own organizational resource planning, headcount and budget management in partnership with Finance, including location strategy and cost optimization. 

• Partner with HR and Talent Acquisition on org design, hiring plans, talent calibration, succession and engagement initiatives. 

• Lead and author executive-level materials (strategy documents, board and senior leadership updates, all-hands content) that synthesize input from the leadership team and stakeholders. 

• Define and track metrics and OKRs; use data to surface delivery, talent, cost and technology gaps and drive corrective action. 

• Identify and lead cross-functional initiatives and transformation programs that improve how Engineering, Product and the business plan and deliver, including process and tooling improvements that increase visibility into resourcing, timelines and quality. 

• Act as a trusted sounding board and extension of the Head of CoCounsel Legal engineering; represent them in forums as needed and manage escalations, risks and dependencies across teams. 

• Partner with communications support to plan and execute internal and external communications and engagement. 

• Build a broad network of trusted relationships with senior leaders and stakeholders across Thomson Reuters. 

• Serve as a credible bridge between engineering teams and senior leadership, translating technical complexity into strategic insight and actionable decisions. 

Required Qualifications

• Experience leading or working closely with software engineering or technical teams, with a solid understanding of the software development lifecycle, Agile practices and AI/ML product development. 

• Proven track record of driving strategic and technical programs end-to-end across engineering, product and business stakeholders, on scope, schedule and budget. 

• Prior experience in a Chief of Staff, strategy and operations, business operations, consulting or program leadership role, ideally supporting senior executives. 

• Strong business and financial acumen, including budget and resource planning. 

• Excellent analytical, problem-solving and prioritization skills; data-driven, intellectually curious and detail-oriented. 

• Outstanding written, verbal and visual communication; able to present to senior executives and write clearly, concisely and compellingly. 

• Ability to build relationships and influence at all levels, especially with senior management and executives, in a highly matrixed organization. 

• Experience with global teams across multiple time zones. 

Preferred Qualifications

• Discretion and sound judgment with confidential information. 

• Excellent PowerPoint and Excel skills. 

• Comfortable with ambiguity, able to move quickly while staying focused on high-impact priorities. 

• Bold enough to challenge the status quo constructively; high energy and contagious enthusiasm. 

#LI-IG1

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

DISCLAIMER

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com